Customer Service Representative

2 weeks ago

Laval, Quebec, Canada Lifemark Full time
Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative, you are passionate about your work and perform with a high level of energy, reliability, and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized, and detail-oriented. You have strong computer skills, including Microsoft Office, and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:

  • Answering the telephone, greeting, and assisting clients
  • Responding to inquiries and helping clients with problems
  • Processing incoming and outgoing mail, courier, and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier/fax maintenance

Qualifications:

  • In-person and telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred

Visit https://www.lifemark.ca/ for more information.

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