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Network Analyst
4 months ago
Requisition ID: 2786
Affiliation: CUPE Municipal
Position Type: Permanent Full Time
Number of Openings: 1
Bi-weekly Working Hours: 70 hours bi-weekly
Shift/Work Schedule: Monday to Friday (subject to change)
Division/ Branch: Corporate Services, Information Services
Job Location: Fort McMurray
Pay Level: PL14
Start Rate: $
Permanent Rate: $ ;(Permanent rate effective after completion of probation)
COLA: Bi-Weekly - $480
Posted (dd/mm/yyyy): 11/06/2024
Closing Date (dd/mm/yyyy): 19/06/2024
Posting Type: Internal and External
GENERAL DESCRIPTION:
Under limited supervision, the Network Analyst monitors network traffic to identify problems and performs diagnostic and remedial procedures to ensure the network is operating at optimum performance and is accessible to users in a 24/7 environment. This position provides first-line and second-line support for users and Information Technology services staff.
RESPONSIBILITIES:
QUALIFICATIONS
KNOWLEDGE, SKILLS, AND ABILITIES:
Solid working knowledge of Cisco switches, firewalls, and other networking equipment. Proven ability to read and understand a variety of complex technical manuals. High degree of precision and accuracy in documentation and investigative procedures. Ability to respond to network malfunctions by diagnosing the problem and initiating appropriate remedial procedures and repairs. Ability to work independently and to effectively schedule work to meet service demands and minimize disruption to users. Maintains professionalism and ability to work well under pressure.EDUCATION AND EXPERIENCE:
Diploma in a computer science, or another related Diploma program with an emphasis on networks and information security. Cisco Certified Network Associate (CCNA) certification is required. CCNP certification is preferred, and CISSP/ CISA/ CISM/ CCSP are also considered assets. Three (3) years of direct experience with Cisco networking solutions.
OTHER REQUIREMENTS:
Travel to rural areas within the Municipality on occasion, which may include overnight stays.
SAFETY:
As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, and complying with all policies, practices, and procedures. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.