Intermediate Application Support Analyst
3 weeks ago
Position Description:
We offer the opportunity to work with Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment. CGI’s continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals. At CGI, all employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company – in + offices worldwide. CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients – and for members; that’s why an astounding 90 percent of them are CGI shareholders.
We're expanding in Atlantic Canada and we need your skills, enthusiasm, and dedication as part of our team.
Your future duties and responsibilities:
•Receiving and acknowledging Incidents.
•Monitor production jobs and environments.
•Support infrastructure maintenance / validation.
•Incident and problem management.
•Analyze, troubleshoot, and resolve complex production application defects Identify root cause and devise and implement permanent solutions to recurring defects.
•Build and maintain application monitoring, optimization and utilization Devise or modify programs to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
•Provide technical solutions to problems encountered in the team.
•Provide innovative ideas and solution to complex as well as rather simple looking problems.
•Manage process improvements.
•Support Risk management (vulnerabilities, patches, Cert Renewals)
•Maintain and manage TLS/SSL protocols, certificates, and Signers as per business standards.
Work Hours: 10:00am to 6:00pm Atlantic Timezone
Required qualifications to be successful in this role:
•6-8 years of experience on Java / J2EE / Enterprise Java solutions.
•Good knowledge in database (MS-SQL, Oracle, DB2).
•Good knowledge in Informatica/ETL, CA-7, Dynatrace , ITSM, Logscale, OCP
•Experience developing and consuming SOAP and REST web services/APIs, POSTMAN for an operational/production environment.
•Good knowledge of Windows, Linux server configurations.
•Good knowledge of Apache’s, WebSphere, IIS Basic knowledge of infrastructure and network
•Experience on monitoring tools like Dynatrace, Logscale
#LI-MT1
Skills:
English ETL Java MySQL-
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