Line Cook

5 months ago


Gananoque, Canada Hornblower Cruises and Events Full time

City Experiences is seeking a Line Cook for our City Cruises operation in Gananoque.

*Please note, this is a contract position*

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Line Cook is responsible for assisting the kitchen team to prepare food items in line with the menu and daily features. The Line Cook will contribute to the guests amazing experience by ensuring all food is prepared and served in a timely manner. Essential qualifications for this position are basic cooking skills, safety regulations knowledge, customer service, time management, and the ability to stand for long hours.

Crew Benefits:

Competitive Wage Retention Bonus - up to $ Complimentary Cruise Tickets & Uniforms Crew Recognition Awards Crew Referral Program - up to $ per referral Crew Events Paid Training

Essential Duties & Responsibilities:

Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT Service System. Responsible for the proper safe food handling and sanitation procedures in a timely manner in a fast-paced high-volume environment. Clean, peel, cut and cook a variety of meats, fish, vegetables and starches. Prepares menu items for roasting, broiling, grilling and sautéing. Portions food products prior to cooking according to standard portion sizes and recipe specifications. Maintains a clean and organized work area. Ability to prepare all food from raw to finished state, rotating of stock, receiving orders, and storing product. Follows recipes, portion control, and presentation specification as set by management. Restocks all items as needed throughout shift and clean/maintain kitchen and service areas while practicing good safety and sanitation skills. Greets guests in a professional, friendly, and approachable manner. Responsible for maintenance and cleaning in the respective sections including but not limited to food preparation equipment, work areas, and counters or tables. Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately. Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed. Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and buffets or food stations. Test and document dish machine temperature and sanitizer daily. Exhibits a team approach, willing attitude, and a positive approach towards assisting fellow co-workers. Adheres to all health and safety regulations. Works with a safety mindset by following all safety policies, procedures and safety measures ( PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace. Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook) Reports to work on time and for all scheduled shifts. Understands all City Cruises’ policies and procedures relating to the employee’s role within the company.  Accepts training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members. Be timely for scheduled shifts, taking personal responsibility for timecard. Maintain shift specific uniform and personal grooming in compliance with appearance standards. Any other duties as assigned by department supervisor or manager on duty.

Requirements & Qualifications:

or equivalent as recognized by the Ministry of Education. One (1) year of kitchen experience preferred. Hospitality or Culinary schooling is considered an asset. Food Handlers Certificate is required. Basic mathematical skills. Must possess a service orientation – actively looking for ways to help others. Will be required to be available for work on weekends, evenings, and all major holidays. Strong organizational, multitasking, and troubleshooting skills in a fast-paced work environment. A positive attitude and good work ethic. Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 40 pounds (18 kilograms). Walk, stand, sit and work in all types of weather conditions for extended periods. Continually and repeatedly perform functions indoors and outdoors. If required, wear assigned Personal Protective Equipment (PPE) ( non-slip shoes, gloves, weather appropriate dress attire, sun protection).

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.


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