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Hotel Administrative Manager

4 months ago

Fernie, Canada Resorts of the Canadian Rockies Full time

Duties:

Ensureconsistency and excellence in all operations between both hotels with keenattention to detail Developand implement Standard Operating Procedures for various hotel departments asdirected Bea key player in the hotels’ revenue management and distribution strategy;manage rates and inventory across all channels Handle, investigate and resolve guest concerns in a timely and professional manner. Respond to guest reviews. Prepare monthly commission invoice reconciliations for 3rd party booking channels Maintain effective communication with other departments to fulfill the overall resort objectives Maintain and adhere to