Team Lead, HR Administration

3 weeks ago

Calgary, Canada Alberta Health Services Full time

Your Opportunity:

Alberta Health Services has an exciting opportunity for a Senior Advisor, HR and Administration in HR Shared Services (HRSS). This position reports to the Manager, HR and LOA Admin and is responsible and accountable for direction, evaluation and leadership (including all parts of the hiring process and performance management) of the HR and LOA Admin teams. The Senior Advisor, HR & LOA Admin is one of two Senior Advisors, who share overseeing a diverse team of approximately 12 employees. The Senior Advisor position is accountable for managing the HR Admin teams who are responsible for the timely and accurate processing of HR transactions for 120,000+ employees for Alberta Health Services, Covenant Health, Carewest and Alberta Public Laboratories. In additional this position may be responsible for leading process improvement projects, representing HR Administration as a subject matter expert in meetings and on many working groups. This position establishes and maintains positive working relationships with HRSS Leadership, all areas of HRSS, HR Business Partnerships, Finance, Centres of Expertise and various unions. If you are a charismatic, analytical, and organized leader with a specialty in Human Resources management within a complex, multi-union, and multi-benefit plan environment, this opportunity is for you.

Description:

Your primary responsibilities include but are not limited to: Provide direct support and expert counsel to the Manager, on all aspects of HR Admin processes, interpretations and transactions. Assisting in the development of annual business plans for the HR Admin team which include outcomes, success measures, and key performance metrics. Managing team and individual performance, coaching, and recruitment of all staff. Participating in the strategic development and planning for both short and long-term plans within HR Shared Services. The role deals with complex issues that are escalated and provides advice, analysis, support and guidance to the team on a range of system, program and process matters that are critical for the timely and accurate processing and administration of systems, processes and functional areas. Incumbent is responsible for developing and executing quality assurance processes, reconciliations, audits and reports to ensure data integrity and accuracy. Ensures a high level of customer service is provided to clients, team members, and other stakeholders, and ensure required outcomes are achieved within established timelines and other parameters. Participate in or lead projects/teams as required ensuring the functional requirements relating to changes to system, contracts, programs or legislation are understood and implemented timely and accurately. Evaluating and providing input into policies, procedures, business processes, employee handbooks, and training manuals as they pertain to HR. Collaborating on the implementation of terms and conditions of employment and collective agreement updates for all HR systems and processes.

Required Qualifications:
Additional Required Qualifications:

Effective verbal and written communicator with strong organizational skills, client focused orientation and commitment to providing responsive, quality services. Proven ability to foster partnerships/build solid relationships to achieve organizational goals within a diverse organization. Strong analytical, problem solving, critical thinking and resolution skills. Ability to build and sustain trust and credibility with diverse stakeholders. Able to manage and lead a team to deliver on quality, accuracy and sustainable targets aligned with organizational operational priorities. Requires an in-depth knowledge of performance metrics. Ability to foster a climate of cooperation and build solid relationships within the team as well as other stakeholders, to create an inspiring team environment with an open communication culture.


Preferred Qualifications:

Chartered Professional in Human Resources (CPHR) considered an asset. Expertise in public sector HR administration, project management, business process improvement, or quality assurance is preferred.

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