Surveillance Manager

6 months ago


Edmonton, Canada PURE Canadian Gaming Full time

Title

Surveillance Manager

Reports To

Director of Surveillance and Gaming Compliance

Summary

Reporting to the Director of Surveillance and Gaming Compliance, the Surveillance Manager will play a major role in the operations of the Surveillance Department. The successful candidate will have several responsibilities to ensure operational and employee needs/requirements are met. The position requires a high level of accountability, individual responsibility, and collaboration. 

Core Competencies

Customer Service Accountability Integrity Collaboration

Job Duties

Participate in sensitive investigations, team development and game performance reporting Participate in game protection tasks and related duties Complete investigative reports and required documents Responsible for people management tasks 

Requirements

Must be able to pass a criminal background check (licensing requirement) Excellent verbal and written English; report writing skills are essential  Maintain a high level of integrity and be able to hold an AGLC license Excellent leadership ability and experience; may require some public speaking  Above average communication skills  Possess average to above average computer skills  Casino and table games protection experience an asset  Has good to excellent mathematical skill  Minimum 4 years in a related position and a minimum of 1 year in a Supervisory/Management role.  The position will require the ability to respond to site quickly in emergencies and may require the candidate to work variable hours, evenings, and weekends. 

Work Conditions

Sitting for prolong periods of time Must be available to work variable hours including evenings, weekends and holidays Must be able to work in a fast-paced working environment 
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