Surveillance Specialist

6 months ago

Edmonton, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

As a **Surveillance Specialist**, your work will have a big impact in our Investigative Services Unit. Adjusters will count on you to conduct physical surveillance to provide clarity on potentially fraudulent claims.

**This opportunity is a hybrid position involving field work, however, administrative duties from home and within the Edmonton Office will also be required.**

**What you'll do here**:

- Work collaboratively with the investigative services and adjusting teams to manage, detect, and prevent insurance fraud
- Conduct single vehicle surveillance of claimants, including static, foot and mobile
- Prepare evidentiary reports and present evidence at legal proceedings as required
- Accurately document the evidence using covert recording equipment
- Take impeccable notes, along with in-depth surveillance logs and ensure the continuity of evidence
- Use digital media management to transfer the evidence into evidentiary format and compile detailed reports
- Provide team members and managers with appropriate updates and information on any potential fraud trends
- Maintain surveillance equipment, including surveillance fleet, cameras, kit, etc. to ensure operational readiness
- Maintain strict confidentiality
- Work a flexible schedule. Surveillance Specialists are regularly tasked to travel for extended periods, often on short notice with irregular working hours

**What you bring to the table**:

- Military/Police/Fire/Criminal Justice or claims handling experience
- Knowledge of policy wordings, privacy laws, criminal codes
- Experience in digital media management, Adobe Premiere, or other editing software
- Detail oriented with the ability to provide clear and concise documents and reports
- Able to maintain concentration and morale during extended periods of inactivity in all weather conditions
- Ability to prioritize work to meet deadlines, and re-evaluate these priorities on an on-going basis
- Able to embrace challenges with confidence and have a proven ability to work both independently and collaboratively
- Strong teamwork skills and an ability to integrate and work day-to-day within an established team dynamic
- Valid Drivers License with a good driving record

LI-CB1

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le

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