Bilingual Customer Service Representative

4 weeks ago

London, Canada Randstad Canada Full time
We are hiring for a Bilingual Customer Service Representative for a client in London, ON. The successful candidate will be responsible for processing customers’ orders, day-to-day clerical duties and supporting all aspects of customer service. Strong data entry and communication skills in both English and French are a huge asset for interacting with customers and team members.

If you speak French and are looking for an exciting opportunity in Guelph, you're on the right page

Advantages
- Permanent opportunity with a great employer
- Competitive annual salary of $48,000 to $55,000/hour annually, depending on experience
- Great work-life balance working Monday to Friday 8am to 5pm
- Working fully onsite in an inclusive and supporting environment

Responsibilities
The duties for the Bilingual Customer Service Representative will include:
- Enter incoming orders in the company's order entry system
- Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions
- Filing of customer invoices
- Providing day-to-day clerical and administrative support to other staff as directed

Qualifications
- Must be fluent in French and English (written and oral)
- Must have accurate data entry skills and proficiency in MS Excel and MS Word
- Strong communication and collection skills
- Strong customer service skills
- Self-starter, detail-oriented, ability to prioritize tasks and meet deadlines

Summary
1) Register and apply at www.randstad.ca to this job posting for consideration
2) Please also directly email: elizabeth.guerrero@randstad.ca with the title "Bilingual Customer Service Representative" with your resume

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

We thank all applicants for applying, however only qualified applicants will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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