Base Area Operator

2 months ago

Whistler, Canada Vail Resorts Full time

Job Summary:

The Base Area Operations (BAO) Department is looking for a motivated individual to join our team, and help us create the best sense of arrival possible for our guests. Whether this be maintaining the plazas and facilities at the base of both Whistler and Blackcomb mountains; to parking efficiency and greeting guests with a smile. This job strives to create the best sense of arrival to our guests as they arrive at Whistler Blackcomb. Base Area Operator’s specialize in one of 3 areas: Valley Attendant (day), Roads & Parking Attendant (day) or Afternoon Attendant.

Job Specifications: 

Housing: May Be Available Expected Pay: $20.00 / hour Shift & Schedule Availability: Full Time, 4 days/week - 10 hours/shift

6:00 am to 4:30 pm - Valley Attendant or Roads and Parking Attendant

2:00 pm to 11:30 pm - Afternoon Attendant

Skill Level: Entry Level 

Job Responsibilities:

Base Area Operations Valley Attendant:

The Base Area Operations Valley Attendants take care of all valley and alpine locations and facilities at the resort, including but not limited to: snow removal, maintaining grounds cleanliness, indoor cleaning, washroom cleaning, minor facility maintenance, managing guest pick-up/drop-off locations and assisting across the resort where required.

Frequent snow shoveling of outdoor areas.

Maintaining building cleanliness and frequent washroom cleaning in the alpine and at all 4 main valley locations at Whistler Blackcomb.

Emptying garbage and common area recycling bins both inside and outside.

Sweeping and litter control of both indoor and outdoor areas.

Assist in maintaining our collection facilities and zonal loading bays.

Ability to use cleaning equipment – including vacuums, floor cleaning machines and indoor pressure washers, ice traction devices and more.

Ability to operate snow clearing equipment – shovels, salt spreaders and snow blowers if required.

Assisting the Base Area Operations parking team with parking procedures on peak days and when required.

Base Area Operations Roads & Parking Attendants:

The Base Area Operations Roads & Parking Attendants take care of 15+ parking facilities at the Whistler Blackcomb resort, including but not limited to: snow removal, maintaining grounds and cleanliness, indoor cleaning, washroom cleaning, minor facility maintenance, managing guest pick- up/drop-off locations and assisting across the resort where required.

Efficient traffic flow management and parking assistance to our guests in resort managed parking lots.

Clear, friendly and effective communication with guests in a quick moving environment.

To emphasize best practice methods to maximize parking efficiency and guest experience.

Ability to use traffic equipment and comply with PPE policy – including hi-vis, parking wands, ice traction devices etc.

Frequent snow shoveling of outdoor areas – including F&B locations.

Ability to operate snow clearing equipment – shovels, salt spreaders and snow blowers if required.

Sweeping and litter control of both indoor and outdoor areas of parking zones.

Emptying garbage and common area recycling bins both inside and outside of parking zones.

Maintaining building cleanliness and frequent washroom cleaning at parking facilities of Whistler Blackcomb.

Assisting the Base Area Operations valley attendant team with cleaning and snow removal procedures on peak days and when required.

Base Area Operations Afternoon Attendant:

The Base Area Operations Afternoon Attendant role strives to make a great first impression on our guests as they arrive to our mountains the next day. Working predominantly during late afternoon and evening hours, the Afternoon Attendants take care of resort wide valley areas and facilities. Duties including but are not limited to: facility cleaning, washroom cleaning, garbage removal, minor facility maintenance, and assisting across the resort where required.

Maintaining building cleanliness and frequent washroom cleaning at all 4 main valley locations at Whistler Blackcomb during later hours away from guest facing environments.

Cleaning and maintaining all trash/recycling receptacles throughout the base areas.

Assist in maintaining our garbage/recycle collection facilities and zonal loading bays.

Deep cleaning of facilities when required.

Relocating ski racks for preparation of overnight snow removal.

Ability to use cleaning equipment – including vacuums, floor cleaning machines and indoor pressure washers and more.

All Base Area Operator responsibilities:

Adherence to all safety and operational policies, PPE & procedures – your safety is our priority

Responsible for all equipment and supplies. Ensure that supply closets are clean, neat, and accessible.

Other duties as assigned

Job Expectations:

Demonstrate our core values: ‘Serve Others, Do Right, Be Inclusive, Drive Value, Do Good, Be Safe and Have Fun’.

Work the best schedule - 4x10 hour days with 3 days off

Always show up on time, in uniform, and adhere to the grooming policy.

Strives to exceed expectations in all facets of work, including safety.

Willing to sign confidentiality and security agreements due to the nature and accessibility of the role.

Able to work in all weather conditions and in varying terrain.

Able to meet the physical demands, such as snow shoveling, salting and heavy lifting.

Job Qualifications:

Knowledge of Whistler Blackcomb resort an asset but not required.

Ability to work independently and as part of a diverse team. Bring with you that ‘can-do’ attitude and willingness to help.

Demonstrate a high attention to detail.

Strong initiative, problem solving, and open communication skills.

Proof of clear criminal record check.

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