Front Desk Representative
4 weeks ago
Location: Halifax, NS
Department: Office
We are seeking a friendly, professional, and customer-oriented Front Desk Representative to be the first point of contact for our organization. In this role, you will provide exceptional customer service, manage the front desk operations, and ensure that all visitors and callers are greeted warmly and assisted efficiently. You will also handle various administrative duties to support the smooth functioning of the office.
Key Responsibilities
- Greet and Welcome Visitors: Warmly welcome guests as they arrive and direct them to the appropriate personnel or departments.
- Answer Phones and Emails: Manage inbound phone calls and emails, providing information, addressing inquiries, and directing them to the correct team member.
- Manage Appointments: Schedule and coordinate appointments, meetings, and conference room bookings for staff and visitors.
- Administrative Tasks: Perform a variety of clerical duties, such as filing, photocopying, and maintaining front desk supplies.
- Maintain Clean and Organized Workspace: Ensure the front desk and reception area are kept tidy, professional, and stocked with any necessary materials.
- Assist Visitors and Staff: Respond to any inquiries, offer solutions, and ensure visitors and employees receive timely support.
Skills, Knowledge and Expertise
- High School Diploma or GED; additional education is a plus.
- Communication Skills: Excellent verbal and written communication skills.
- Computer Skills: Proficiency in MS Office Suite (Word, Excel, Outlook) and office equipment (e.g., printers, fax machines).
- Interpersonal Skills: Strong people skills with a friendly and professional demeanor.
- Problem-Solving Abilities: Ability to handle stressful situations with tact and professionalism.
- Organizational Skills: Detail-oriented with the ability to multi-task and prioritize responsibilities efficiently.
Benefits
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
- Creative and collaborative work environment.
Founded with a vision to redefine the architectural landscape, Fresh Form Draft brings together a team of diverse talents, each contributing their unique expertise to every project we undertake. Our collaborative approach ensures that every client’s aspirations are not only met but exceeded. From conceptualization to realization, we work hand in hand with our clients to bring their dreams to life, weaving their stories and desires into the very fabric of our designs.
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