Human Resources Business Partner

5 months ago


Montréal, Canada TSX Inc. Full time

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Reporting to the Director, Human Resources, the HR Business Partner acts as a trusted advisor to employees and leaders of assigned business units within TMX by providing consultation and solutions on a variety of HR related matters. Additionally, the HR Business Advisor works in close partnership with the HR Centres of Excellence (Total Rewards, Talent Management, Talent Acquisition and Employee Communications) on various initiatives relating to: employee engagement, workforce planning, employee relations, talent management, succession planning, organizational redesigns, etc.

Key Accountabilities:

Build expertise and a deep knowledge of the business areas to create and implement people plans that enable the businesses to achieve their goals and objectives in adherence to our HR policies and programs

In partnership with the Director, Human Resources and HR CoEs, support the development, delivery and deployment of HR initiatives and processes including but not limited to:

Relationship Management

Business specific talent strategy

HR Consulting & Delivery of all programs

Employee relations

Employee terminations

Day to day coaching

Org Design / Job Design

Change Management

Team development

Act as subject matter expert and prepare and deliver presentations and materials for team meetings, town halls, workshops, board meetings, etc. as the need arises

Workforce planning (org design, needs forecasting, terminations and severance).

Ensures that the interests of employees and company are considered in accordance with HR policies and applicable employment legislation

Advise managers and employees on employee related issues (performance gaps, development plans, complaints, human rights issues, etc.).

Manage Year-end performance cycle including leading calibration sessions and year end merit and bonus for assigned business portfolio

Builds expertise on TMX’s HR policies, programs and culture to respond to day to day employees and managers’ inquiries through our Service Now ticketing system.

Recommending and executing people plans ensuring leaders meet their strategic people related objectives while operating within TMX’s policies, and programs.

Works closely with external legal counsel on various employment files and partners with outplacement firms in addition to handling employee terminations.

Ability to interact with employees at all levels of the organization including senior executives, with comprehensive problem solving and solutioning skills.

Work with Talent partners to jointly address staffing gaps.

Ensures that the interests of employees and company are considered in accordance with HR policies and applicable government laws and regulations - i.e.: ESA, Human Rights Code.

Develops strong, positive relationships with HR (Total Rewards, Shared Services, Learning and Talent) to balance satisfying business requests and adherence to our HR policies and programs.

Must Have Skills 

Post-secondary education in Human Resources Management or equivalent employee relations experience required.

Minimum 5 years progressive HR experience with demonstrated knowledge in the area of client relationship management required

Technologically proficient and ideally has experience with the Google Suite and Workday

Achievement of CHRP designation or post-graduate degree preferred.

Positive, “can do” attitude, willing to learn and contentiously improve to build relationships and functional expertise.

Able to engage with senior levels within the organization with strong client leadership skills by taking a consultative, mutual problem solving approach

Exceptional verbal and written communication skills in both English and French; able to present at town halls, and write clearly and succinctly to internal and external recipients.

Is a team player, focused on building excellent relationships with a willingness to work in partnership.

Excellent organizational skills, able to multitask and work under pressure to meet deadlines.

Comfortable with ambiguity and an environment that has regular change

Strong integrity with the ability to maintain confidentiality and manage highly sensitive information.

Demonstrated ability embracing new technologies, quickly learning and mastering applications.

Is a change champion, able to adapt to changing ways of work.

Strong analytic skills and superior ability to problem-solve.

Exceptional commitment to customer service with a strong sense of urgency.

Highly motivated, self-starter, requiring little direction.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived 

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.



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