Lead, Performance and Accountability

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our missionis to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

·Fully paid medical, dental and vision coverage from your first day

·Health care spending account

·Premium defined benefit pension plan

·3 personal days and 2 float days annually

·Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.

·Career development opportunities

·A collaborative values-based team culture

·Wellness programs

·A hybrid working model

·Participation in 

Want to make a difference in your career? Consider this opportunity.  

Working as system partners, the Health System Performance and Accountability Portfolio enables the Ontario healthcare system to provide high-quality, equitable care, through:

Development, implementation and operations of funding policy and innovative funding models, with the goal of leveraging funding to align with overall program goals and drive value and performance in the system,.

Development, issuance and management of Agreements that align system goals and funding in order to drive strong system accountability.

Standardization and implementation of best practice for performance management across the province- including a coordinated approach to target setting, monitoring, and escalation to support quality improvement and accountability.

Coordination of engagement between Regional teams and the OH provincial office (including Regional Cancer Programs), thereby facilitating effective, streamlined collaboration for system improvement.

 The Performance and Accountability department within the Health System Performance and Accountability Portfolio is responsible for ensuring that every patient in Ontario has access to high quality care, by working with partners to lead and coordinate Ontario Health’s accountability and performance processes. Additionally, the Performance and Accountability Department acts as a liaison to regional partners across identified service areas. This includes acting as a key point of contact with OH regions on topics of performance and accountability, Regional Cancer programs etc.

 The department is responsible for the development, issuance, and ongoing management of Ontario Health funding agreements with hospitals and other healthcare facilities across Ontario. The team is also responsible for providing support regarding non-funding agreements (e.g. data sharing agreements, software service and license agreements, etc.), as appropriate. The team works closely with clinical program teams across the organization as well as with partners from Finance, Legal, Privacy, Analytics, Informatics, and regional/facility partners to lead a robust contract management system to deploy more than $3.5B in funding to health care organizations across the province. Through collaboration and partnerships with many internal and external stakeholders, the team also supports the implementation and operational activities of innovative funding models aligned with evidence-based practice enabling system sustainability.

 This is an exciting, multi-faceted opportunity to apply your coordination and stakeholder engagement skills to the work of enabling Ontario’s hospitals and other healthcare facilities to provide timely, equitable, and appropriate access to healthcare services for all Ontarians. 

Here is what you will be doing:  

Concurrently lead the ongoing management of several large, complex hospital/facility funding agreements, including planning and implementing initial allocations, in-year reallocations, year-end settlements, etc.

Lead ongoing funding operations related to health service funding models.

Work in close collaboration with other organizational partners to ensure contracts are developed and issued in a timely manner, and without error and to support operational/project needs.

Proactively identify and escalate risks and issues to timely contract issuance and provide thorough and practical recommendations to management to mitigate risks and resolve issues. Ensure interdependencies are recognized and addressed in a streamlined fashion.

Understand, interpret and clearly communicate complex data analysis and results related to treatment/service volumes, funding, performance against program expectations and reporting requirements, etc. to all levels of stakeholders.

Consulting with OH programs on strategies to address performance challenges with facilities and regional stakeholders.

Flagging performance concerns through regular monitoring of performance data and supporting OH programs to escalate issues appropriately.

Develop and deliver analysis, reports, business cases, methodology documents, communications, presentations, briefing notes and research publications, as necessary for internal and external stakeholders.

Lead initiative/project-related meetings and ensure achievement of deliverables by actively tracking action items and ensuring follow-up and completion.

Act as a primary liaison and subject matter expert on specific funding agreements, allocations, and settlements for both internal and external stakeholders.

Support initiatives/projects to develop QI and process improvement strategies and foster implementation.

Supports the team’s commitment to respect equity, inclusion, diversity and anti-racism.

Work in a self-directed manner, providing leadership and mentorship to junior staff.

Perform cross-functional tasks and/or other duties within the Health System Performance and Accountability

Here is what you will need to be successful:  

Education and Experience

A Master’s degree in Health Administration, Business Administration, or other relevant field is considered an asset.

At least three to five years of related healthcare experience, or an equivalent combination of education and experience.

Proven track record leading/supporting complex large-scale projects preferably in a health care environment.

Experience working with clinical experts and health care administrators.

Experience with contract management, financial analysis and health service funding models is considered an asset.

High level of proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Project, SharePoint and MS Teams.

Knowledge and Skills 

Superior attention to detail, organization and time management skills.

Strong critical and analytical thinking and problem-solving skills.

Outstanding communication skills, especially with respect to written communications and presentations.

Highly productive and motivated, capable of quality output and able to multitask and prioritize assignments to meet timelines and manage competing priorities.

Demonstrated ability to work as a member of a dynamic team within a fast-paced environment, using sound judgement.

A desire to learn and take on new opportunities.

Must be team-oriented, possess a positive attitude, and be committed to organizational health, culture, and values.

Employment Type:  Temporary Full Time, Fixed Term (12 month contract)

Salary Band:  6

Location: Ontario (currently hybrid; subject to change) 

All applicants must be a resident of Ontario to be considered for roles at Ontario Health. 

Internal Application Deadline Date:  April 24, 2024

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.  

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.  

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.