Technical Writer
2 months ago
To support our continued growth, we are looking for a talented, highly organized self-starter, motivated and creative Technical Writer to join our team in Montreal, Canada.
The position requires working closely with product management, software engineering and customer service teams to develop and maintain technical documentation and training material for our entire product line. The Technical Writer will be responsible for creating and updating user guides, reference materials and training courses for highly technical end users. The Technical Writer will also help execute the design and development of uniform product documentation for all company products.
What to expect as your main responsibilities:
- Creates new content using UI specifications and their own research as inputs;
- Design, develop, refine, and maintain technical training with hands-on exercises;
- Suggests ways to restructure information to better meet user needs;
- When working with feature teams, ensures that the product is easy to self-learn for new users as well as productive for power users;
- Conduct interviews with subject matter experts to gather technical information.
You will be successful in this role if you have:
- Master’s degree in Engineering or Science particularly in heat transfer, CFD or finite element analysis;
- Or a Bachelor's degree with substantial experience in Mechanical Engineering, Science, or a related technical field;
- Bilingual (French and English), both verbal and written. (The position requires regular interaction with colleagues, suppliers and customers based outside of Quebec, nationally and internationally).
- Ability to illuminate complex technical topics;
- Experience collecting, analyzing, and organizing source material based on interviews with subject matter experts, hands-on interaction with the software, and reading existing documents;
- Experience in software user documentation and desktop publishing, including graphics and videos;
- Knowledge of and experience with HTML, XML, or other markup language;
- Knowledge of scripting, such as Python scripting;
- Broad knowledge of CAE applications.
- Flex Working Hours and Hybrid Work. Office downtown Montreal, 2-minute walk from Atwater Metro.
- Permanent Position and Competitive Base Salary.
- 100% Employer-Paid Benefits starting from Day One: Medical, Dental, Vision, Life, Short/Long Term disability insurances.
- Retirement Savings: Group RRSP / DPSP Plan with Employer Contributions open to join from Day One
- Career Growth Opportunities: Our flexible career paths allow you to grow, and we like to promote internally.
- Learning Opportunities: Learn from the best in the industry and develop your skills.
- Generous Time-Off Policy: We promote a Healthy Work-Life Balance with a Flexible PTO Policy, Sick/Personal Days, and a Summer Flex Schedule.
- Structured Onboarding Program: We’re invested in your success; you’ll have team members to support you and provide a wide range of assistance from Day One.
- Join an award-winning company that is recognized worldwide as an industry leader.
Maya HTT is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.
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