Student Parent Support Worker

7 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

Job Summary

: 

Student-Parent/Program Support Workers (SPSW) are responsible for building relationships and facilitating ongoing communication with students, parents/guardians, and secondary school staff with the objective of supporting students’ academic success.

In addition, the SPSW works in close collaboration with their teammates and under the direction of their Team Supervisors to prepare and deliver both virtual and in-person evening programming. This position will provide both student support and be actively involved in programming. 


Responsibilities: 

Student/ Parent Support: 

Establish and maintain positive and supportive relationships with Pathways students, parents/guardians, and secondary school staff to ensure that students fully participate in the program and in school. This will be achieved by maintaining regular contact with students, parents/guardians, and school staff.  Become familiar with the strengths and capacities, as well as the barriers and challenges, faced by Pathways students and, where needed, refer students to appropriate resources including academic, social, and emotional supports within the school system and in the broader community.  Act as a liaison between students, parents/guardians, school staff and other service providers, and maintain strong communication between and among these parties, to support the student to meet their needs and achieve their goals.  Ensure that relevant information is shared across all elements of the Pathways program (SPSW Team, Program Facilitators, Supervisors)  Ensure all student relavent information is documented in the Pathways Data Base as well as Program specific documentation Maintain a current and relavent knowledge base of the Ontario curriculum, various paths for success within the school system, and well as an understanding of the resources available to support the student in their successful completion of secondary school and successful graduation.  Support student in their post graduation planning- post-secondary programs, funding opportunities, knowledge of application guidelines, processes and deadlines.  Monitor and support Pathways students to participate fully in Pathways academic and social activities as required or in alternative programming, where appropriate. 

 
Program Support: 

Support the development, coordination, and delivery of Pathways programming maintaining a specific focus on: academic success, recreation/pro-social activities, skills development/leadership, employability, volunteering, career exploration and preparing for post-secondary.  Ensure a safe and secure environment for students during program activities (i.e. behavior management, emergency procedures, etc.).  Organize special activities and events designed to meet the needs of Pathways students and parents/guardians (i.e. student orientation, graduation celebration, parent engagement, etc.)  Ensure programming meets the diverse needs and abilities of all students.  Liaise across Pinecrest-Queensway Community Services to identify opportunities to collaborate on programs and services for Pathways students and their families.  Assist in identifying and maintaining program partnerships with community organizations, local businesses, post-secondary education providers and other groups that can support Pathways students.  Provide on-site support to volunteers during programming, including facilitating relationship-building between program staff, volunteers and students. 

Administration and Teamwork:

Take a lead role in the registration and re-registration process of students, including meeting with students and parents/guardians to explain the program and complete relevant forms.  Collect student information such as school attendance, program attendance, credit summaries and other relevant data, and ensure files (electronic and paper) are kept up to date with this information.  Document interactions with students, parents/guardians and school staff in accordance with program policies and established timelines.  Provide financial supports to students and ensure that the distribution of these supports is effectively tracked, following established systems and processes.  Participate in regular team and sub-team meetings to ensure that there is strong collaboration among all Pathways staff and program components.  Assist with ongoing program evaluation and data collection efforts, as required.  Other tasks as assigned 

Qualifications 

Education 

University degree in education, social work or related field, or an equivalent combination of education and experience. 

Professional Experience 

Experience working with high school age youth from diverse backgrounds is required.  Experience planning and delivering high quality programming for youth is required.  Experience in case management is preferred  Experience in resource, service and support collaboration is preferred  Experience working within high school settings preferred.

Key Competencies 

An understanding of the barriers and challenges faced by youth living in Ottawa Community Housing neighbourhoods or other culturally diverse, low-income communities.  An understanding of and commitment to principles of diversity and inclusion, including anti-discriminatory practices.  An understanding of the accessible resources, supports and services available to students and families. Experience delivering programming and offering support and resources for culturally diverse groups of youth and their families. Includes: tutoring, mentoring and financial supports.  Knowledge of Ontario high school curriculum and common practices and procedures.  Knowledge of approaches to providing support to youth with diverse educational challenges and needs, including issues of inequity.  Knowledge of, and experience with, informal individual counseling techniques and mentorship.  Knowledge of community and social service resources in Ottawa, particularly services for youth.  Knowledge and experience documenting interactions with clients in case notes and incident reports.  Knowledge of and experience with Motivational Interviewing and the Developmental Relationship Framework would be an asset.  Depending on the needs of the clients, knowledge of the post-secondary education landscape in Ontario would be an asset, including:  admissions standards, procedures and deadlines,  financial considerations and supports including loans, scholarships and bursaries  familiarity with the various local universities, colleges and private schools  knowledge of the skilled trades and apprenticeship system, employment, training and other career-related opportunities available to youth 

Linguistic Profile 

Fluency in English is essential. Fluency in Arabic, French, Somali or other languages commonly spoken among our student population will be considered an asset. 


Personal Suitability/Other Requirements 

A strong interest in working in a non-profit environment focused on youth, poverty reduction, and education.  A collaborative mindset, contributing to a climate of professionalism and team-based success.  Strong communication skills, including the ability to express differences of opinion in a tactful and constructive manner.  Effective organization, time-management, and administrative abilities.  Strong self-initiative and ability to work autonomously.  Must be willing to work on-site and remotely as required  Must be available to work evenings and weekends as required.  Regular access to a vehicle and a valid G driver’s license required.  Considering the program’s focus on addressing the needs of low-income youth from diverse backgrounds and experiences, lived experience as a member of a marginalized group will be considered an asset.

  • Student Parent Support Worker

    6 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Student Parent Support Worker **Status**: Regular Full-time, 35 hrs per week **Salary**: $25.792/hr to $30.343/hr **Department**: Community Developemnt Services **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the...

  • Student Parent Support Worker, Temporary

    6 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Student Parent Support Worker **Status**: Temporary Full-time, 12 to 18 months **Salary**: $25.792/hr to $30.343/hr **Department**: Community Developemnt Services **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet...

  • Student Parent Support Worker

    6 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Student Parent Support Worker - Bilingual Preferred **Status**: Regular Full-time + Temporary Full-time (1 year contract) **Hours**: 35 hours per week (70 hours bi-weekly) **Salary**: $25.792/hr - $30.343/hr **Department**: Community Development Services Who are we? Pinecrest-Queensway Community Health Centre is an innovative community...

  • Student Parent Support Worker, Temporary

    6 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Student Parent Support Worker **Status**: Temporary Full-time, 35 hrs per week **Salary**: $25.792/hr to $30.343/hr **Department**: Community Developemnt Services **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the...

  • Parenting Facilitator

    12 hours ago

    Ottawa, Canada Parent Resource Centre Full time

    **Overview**: The Parent Resource Centre is seeking a compassionate and skilled facilitator to lead Circle of Security® Parenting Groups (COS-P). The facilitator will create a safe and supportive environment for parents, caregivers and professionals to learn about building secure attachments with their children. This role requires expertise in attachment...

  • Parent Support Services Coordinator

    6 months ago

    Ottawa, Canada Parent Resource Centre Full time

    **Parent Support Services Coordinator** **Purpose** The Parent Support Services Coordinator (PSSC) acts as both a clinician and mental health consultant to provide support to families within the Ottawa community and works as a member of the Family Resilience Program team at the Parent Resource Centre (PRC). The PSSC supports clients by facilitating...

  • Silatuniq Student Support Services Worker

    7 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    *** Under the supervision of the Manager of Education, the Student Support Services Worker's (SSSW) direct supervisor will be the Silatuniq Coordinator. The SSSW will develop trusting relationships with students, parents, and community partners. Provide social-emotional wellbeing and case management support. The SSSW will provide support to community...

  • Presenter/cultural Student Support Worker

    6 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    _Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families._ *** Under the direct...

  • Student Support Worker

    2 months ago

    Ottawa, Canada Ottawa Catholic School Board Full time

    **Why Work With The Ottawa Catholic School Board**: The OCSB proudly serves over 50,000 students in 91 schools. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment,...

  • Student Development Support Coordinator

    6 days ago

    Ottawa, Ontario, Canada ALGON The Algonquin College of Applied Arts and Technology Full time

    About the RoleAlgonquin College is seeking a dedicated and compassionate Student Development Support Coordinator to join our Academic Access Centre team.Job SummaryThe successful candidate will be responsible for developing, delivering, and supporting programming that addresses students' personal and educational needs in the AAADD program. This role requires...

  • Post-secondary Hubs Coordinator and Student Support

    2 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families. *** Under the supervision...

  • Supporting Students with Special Needs

    2 weeks ago

    Ottawa, Ontario, Canada Ottawa-Carleton District School Board Full time

    Company OverviewThe Ottawa-Carleton District School Board is a leading educational institution in Eastern Ontario, committed to providing students and families with a wide range of programs that promote learning excellence. Our nearly 150 schools offer various initiatives to cater to the individual needs of students, parents, and the community.We are seeking...

  • Behavioural Support Worker

    6 months ago

    Ottawa, Canada Pinnacle Support Full time

    We are looking for highly experienced and motivated Youth Workers to join our team. As a Youth Worker, you will be responsible for providing support to vulnerable youth and assisting them in achieving their goals. To be eligible for this role, applicants must possess a completed degree relevant to the field, such as Child & Youth Worker, Psychology, Social...

  • Academic Support Specialist: Empowering Student Success

    1 week ago

    Ottawa, Ontario, Canada ALGON The Algonquin College of Applied Arts and Technology Full time

    Job SummaryWe are seeking a highly motivated and dedicated Academic Support Specialist to join our team at ALGON The Algonquin College of Applied Arts and Technology. In this dynamic role, you will have the opportunity to make a meaningful impact on students' lives by providing academic support and promoting their personal and educational development.Key...

  • High-risk Child and Youth Worker

    6 months ago

    Ottawa, Canada Pinnacle Support Full time

    Employees shall be responsible for the following duties and responsibilities: - Ensure the safety of all persons (clients, staff, and family members) within the residence. -Supervise and assist in all activities of daily living (as outlined in individual client plan of care or files), and the development of adaptive daily living skills such as social...

  • Access Worker Student

    6 months ago

    Ottawa, Canada Ottawa Community Housing Full time

    **Who we are**: Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities. We aim to be a leader at providing safe and affordable homes to tenants in our...

  • Overnight High-risk Child and Youth Worker

    7 months ago

    Ottawa, Canada Pinnacle Support Full time

    Employees shall be responsible for the following duties and responsibilities: - Ensure the safety of all persons (clients, staff, and family members) within the residence. -Supervise and assist in all activities of daily living (as outlined in individual client plan of care or files), and the development of adaptive daily living skills such as social...

  • Science Student Support Administrator

    6 months ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Under the general supervision of the Associate Dean - Recruitment and Retention and the Science Student Success Team Lead, the Science Student Support Administrator is responsible for supervising the day to day activities in the Science Student Success Centre (SSSC), collecting, sorting and reaching out to students based on...

  • Special Needs Support Professional

    2 weeks ago

    Ottawa, Ontario, Canada Ottawa-Carleton District School Board Full time

    Ottawa-Carleton District School Board is the largest school board in Eastern Ontario, offering students and parents a world of choice for learning. Our nearly 150 schools provide a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large.We are seeking creative, dynamic, and...

  • Social Worker- Indigenous Education

    3 months ago

    Ottawa, Canada Ottawa Catholic School Board Full time

    SOCIAL WORKER - Indigenous Education Special Education and Student Services Department & Learning and Parent Engagement Department COMP #3839662 Non-Affiliated **Responsibilities will include (but are not limited to)**: Provide counseling and intervention strategies to address situations which may adversely affect the social, emotional, behavioural and...