Account Director

Found in: Talent CA C2 - 5 days ago

Toronto, Canada Publicis Worldwide Full time

Job Description

The Account Director must be strategically minded; they will serve as a key team lead, the bridge between client and agency as well as agency partners, and oversee multiple workstreams on the account. They must be able to build and enhance internal team dynamics, strengthen our client relationships and build trust. They are valued partners to senior brand managers and marketing directors, as well as agency leaders. They are responsible for directing day-to-day agency efforts on behalf of the client, and always champion great creative work and flawless delivery. 

Core Responsibilities

Operational Excellence

Demonstrating strong organizational skills and attention to detail, and helping to teach and constantly reinforce these skills to junior account team

Proficiency in leading and managing multiple projects, end-to-end, to tight deadlines - in a fast-paced environment 

Vast experience in broadcast, digital, social production – with clear understanding of process and problem-solving abilities 

Strong oral and written communication, across both client and internal communications

Thought Leadership and Curiosity

Driving thought leadership and strategic deliverables for the future of the brand

Selling and presentation of strategic marketing direction/pov’s, deliverables and recommendations to the client

Staying up-to-date on all relevant activities from competitors and peripheral categories

Building collaborative and trusted relationships with creative and strategic agency partners Demonstrating a problem solving mentality 

Qualifications

Must have 7 – 8 years of relevant experience (e.g. account management, client services, marketing strategy) with excellent exposure to production

Prior success with developing and growing strong relationships with clients and agencies

Ability to manage process and with selective involvement from executives. 

Ensure management of client expectations around timing, deliverables, and budget; 

Demonstrated leadership and ability to inspire collaboration and teamwork 

Ability to navigate and optimize cross-agency relationships 

Experience working with creative and other agency teams 

Experience managing time-sensitive, fixed cost projects

Previous experience working with large brands/budgets and managing projects of scale

Strong team mentality with the ability to function at high level in both lead and supports roles with various personalities

Ability to multi-task and maintain a high standard of work within a fast-paced and dynamic environment

Excellent project management skills; strong attention to detail and cross-team coordination

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