Disability Case Manager

6 months ago

Hamilton, Canada Cowan Insurance Group Full time

Cowan Insurance Group is looking for a Disability Case Manager to join our team Reporting to the Manager of Return to Health - Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability and accommodation claims. They are also responsible for delivering timely, professional and responsive service to our clients. Case management will be performed using our proprietary disability program, COLO. We approach disability management with a holistic view and our success comes from our strong collaborative and functional approach to case management. 

What you will do:

Review of medical, functional/cognitive, employment and contractual information of new and ongoing claims to determine initial and ongoing entitlement for benefits in accordance with the client’s policiesProactively manage claims through identification of appropriate cost-effective measures to assist employees with their recovery and return to workEffectively communicate verbal and written decisions (approvals or declines) to all stakeholdersMaintains regular professional contact with clients in regard to employee claim statusDevelop and execute comprehensive case management plans including implementation of return-to-work programs and accommodation within the workplaceRespond to inquiries from claimants, employers, physicians, lawyers, and internal business partnersEnsure all case managements notes and records are accurately documented and maintainedWork collaboratively and communicate clearly and professionally with co-workers.Active participation in Return to Health team meetingsParticipate in case conference calls or meetings with clients upon request – some travel may be requiredProvide education and support to employers on disability management best practices and AODA requirements.Co-ordinate Medical Consultant discussions and referrals for file reviews, as requiredProfessionally resolve employee or client complaint/concerns and service issuesAttend occasional client meetings, that may include travel

What you will bring:

Post-secondary diploma or degree in an area of health or behavioral sciencesMinimum of 3 years short/long term disability claims managementWorker Compensation claims and process (WSIB or other similar provincial boards) experience considered an assetProficient keyboarding and computer skills, including Word and ExcelStrong attention to detail and sound judgment, ethics and integrityHighly driven and self-motivatedStrong customer service and caring attitudeExceptional decision making, analytical and problem-solving skillsDemonstrated organizational skills and ability to juggle multiple demands to achieve priorities and required resultsDemonstrated ability to tackle contentious situations and negotiate positive resultsProven ability to work collaboratively in a team environmentSuperior written and oral communication skills including professional business writing in English; French language is an asset

Who we are 
Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With close to 500 employees hired out of 6 locations across Canada, we’re proud to have been named one of Canada’s Best Managed Companies since 2012. 

We partner with leading national and international insurance companies to: 

deliver insurance and risk management solutions to businesses, organizations and individuals advise on and create retirement, group benefits, disability management and international benefits programs for employee groups. 

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance. 

What sets us apart? 

Be in good company 
Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive. 

Challenge your thinking 
You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it. 

Grow together 
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen. 

Benefits and perks 

Competitive salary Participate in our comprehensive benefits plan on day one — no waiting period Company-matched Retirement Savings Plan Company-paid training and development courses Community involvement Hybrid work environment 

Are you interested? 

Please Apply 

This position is subject to appropriate background checks that may include credential, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. 

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. 

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences. 

#LI-Hybrid

  • Disability Case Manager

    7 months ago

    Hamilton, Canada Canada Life Full time

    Job Description We are looking for a Disability Case Manager. Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and...

  • Disability Case Manager

    3 weeks ago

    Hamilton, Canada The Canada Life Assurance Company Full time $51,800 - $77,700

    Permanent Full Time We are looking for a Disability Case Manager in Hamilton, ON. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating...

  • Case Manager

    22 hours ago

    Hamilton, Canada Good Shepherd Centres Full time

    **INTENSIVE CASE MANAGERS** If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we...

  • Manager

    3 days ago

    Hamilton, Canada Restaurant Manager Full time

    The assistant general Manager is responsible for overall operations of the restaurant while on shift, knowing all the regulars’ names and local business’ around the restaurant and creating marketing strategies. They will become the ‘publican’ of the location becoming a big part of the neighbourhood, ensuring we have fresh product on hand and service...

  • Dual Diagnosis Justice Case Manager

    2 months ago

    Hamilton, Canada Bethesda Services Full time

    Bethesda, long considered to be a leader within the Developmental Services sector in Ontario, offers a work environment that is supportive and team based. Our organization has been the recipient of various awards including Human Resources Director Canada Best Places to Work and Canadian Occupational Safety's 5-Star Safety Cultures 2023. We offer competitive...

  • Intensive Case Manager

    6 months ago

    Hamilton, Canada Lynwood Charlton Centre Full time

    Lynwood Charlton Centre (LCC) is a publicly funded charitable organization in the City of Hamilton which provides a spectrum of innovative and evidence-based, mental health services, including congregate care, day treatment, community-based services including in-home and school-based services, to children, youth, families, and the community. As such, the...

  • Case Managers

    2 days ago

    Hamilton, Canada Good Shepherd Centres Full time

    Opportunities currently exist at Good Shepehrd Centres - Women’s Services in the role of: **Case Manager** **Full-Time/Part-Time/Relief** Applicants should possess a thorough knowledge of issues impacting women including abuse, mental illness, homelessness, poverty and substance use. Experience working in a residential setting is preferred. A...

  • Cps Case Manager

    7 months ago

    Hamilton, Canada The Salvation Army Lawson Ministries Hamilton Full time

    **Employment Opportunity - Ontario Division** **Job Title**:CPS Case Manager **Department**:Community Participation Supports **Status/Position Type**:Fulltime **Compensation**:$22.43 **Unionized**:No **Ministry Unit**:Lawson Ministries Hamilton **Address**: Hamilton **MISSION, VISION AND VALUES**: The Salvation Army is an international Christian church....

  • Case Manager

    2 days ago

    Hamilton, Canada Novo Medical Services Full time

    Assess the health and/or social needs of individuals/families requiring assistance and develop a plan to address their needs with the clients. - Advocate on behalf of clients for resources and support and make appropriate referrals to other health services. - Provide follow-up support to clients as required; maintain relationships with providers. - Review of...

  • Homelessness Prevention Case Manager

    22 hours ago

    Hamilton, Canada Good Shepherd Centres Full time

    **HOMELESSNESS PREVENTION CASE MANAGER** If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good...

  • Case Manager

    6 months ago

    Hamilton, Canada The Salvation Army Lawson Ministries Hamilton Full time

    **Employment Opportunity - Ontario Division** **Job Title**:Case Manager **Department**:Fee-For-Service **Status/Position Type**:Contract/Full-time **Compensation**:$22.43 **Unionized**:No **Ministry Unit**:Lawson Ministries Hamilton **Address**:Hamilton **APPLICATIONS ACCEPTED BY**: **Attention**:Hiring Manger **MISSION, VISION AND VALUES**: The...

  • Case Manager

    7 months ago

    Hamilton, Canada The Salvation Army Lawson Ministries Hamilton Full time

    **Employment Opportunity - Ontario Division** **Job Title**:Case Manager **Department**:Fee-For-Service **Status/Position Type**:Contract/Full-time **Compensation**:$22.43 **Unionized**:No **Ministry Unit**:Lawson Ministries Hamilton **Address**:Hamilton **APPLICATIONS ACCEPTED BY**: **Attention**:Hiring Manger **MISSION, VISION AND VALUES**: The...

  • Case Manager

    7 months ago

    Hamilton, Canada The Salvation Army Lawson Ministries Hamilton Full time

    **Employment Opportunity - Ontario Division** **Job Title**:Case Manager **Department**:Fee-For-Service **Status/Position Type**:Contract/Full-time **Compensation**:$22.75 **Unionized**:No **Ministry Unit**:Lawson Ministries Hamilton **Address**:Hamilton **APPLICATIONS ACCEPTED BY**: **Attention**:Hiring Manger **MISSION, VISION AND VALUES**: The...

  • Case Worker

    22 hours ago

    Hamilton, Canada Good Shepherd Centres Full time

    **RAPID MOBILE CASE MANAGER** **3 Temporary Full Time Openings (12-Month Contract)** If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to...

  • Mental Health Case Manager

    7 months ago

    Hamilton, Canada Hamilton Program for Schizophrenia Full time

    **Case Manager -Full time contract up to 19 months** This rewarding case management position challenges your skills in order to deliver intensive case management and recovery oriented psychosocial rehabilitation support to individuals with schizophrenia and schizoaffective disorder. This is a partnership with clients, working together to achieve goals, in a...

  • Mental Health Case Manager

    6 months ago

    Hamilton, Canada Hamilton Program for Schizophrenia Full time

    **Case Manager -Full time permanent position** This rewarding case management position challenges your skills in order to deliver intensive case management and recovery oriented psychosocial rehabilitation support to individuals with schizophrenia and schizoaffective disorder. This is a partnership with clients, working together to achieve goals, in a...

  • Mental Health Case Manager

    6 months ago

    Hamilton, Canada Hamilton Program for Schizophrenia Full time

    **Case Manager -Contract up to 19 months** This rewarding case management position challenges your skills in order to deliver intensive case management and recovery oriented psychosocial rehabilitation support to individuals with schizophrenia and schizoaffective disorder. This is a partnership with clients, working together to achieve goals, in a dynamic...

  • Mental Health Case Manager

    2 days ago

    Hamilton, Canada Hamilton Program for Schizophrenia Full time

    **Case Manager -Full time contract -4 months** This rewarding case management position challenges your skills in order to deliver intensive case management and recovery oriented psychosocial rehabilitation support to individuals with schizophrenia and schizoaffective disorder. This is a partnership with clients, working together to achieve goals, in a...

  • Counselor and Case Manager

    2 weeks ago

    Hamilton, Ontario, Canada Rehab First Inc. Full time

    About the Role:Rehab First Inc. is seeking a skilled Counselor and Case Manager to join our multidisciplinary team in Ontario.Job Description:We are looking for a highly motivated individual with a Master's degree (MSW) and current registration in good standing with the Ontario College of Social Workers and Social Service Workers. The ideal candidate will...

  • Anti-human Trafficking Case Manager

    21 hours ago

    Hamilton, Canada Native Women's Centre Full time

    **Anti-Human Trafficking Case Manager** The Anti-Human Trafficking (AHT) Team Case Manager serves as the primary point of contact for survivors of human trafficking not yet engaged in program services. The AHT Case Manager will work to provide critical support and services for Indigenous women with effective tools and resources. The AHT Team Case Manager...