Field Service Copier Technician Manager

Found in: Talent CA C2 - 6 days ago


Toronto, Canada Morris Business Solutions Full time

Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to join our team and lead the way in delivering top-notch technical support The successful candidate will be responsible for leading a team of field service technicians, ensuring the timely and efficient delivery of high-quality service to our clients in the Charlotte / Greensboro area. If you have a strong technical background, excellent leadership skills, and a passion for delivering outstanding customer service, we want to hear from you. The high standards of service we provide for our clients has played a crucial role in maintaining our high rate of retention, along with gaining new business.

Qualifications/Requirements:

  • Must have minimum 3 years of technical experience with copiers and other office equipment; Xerox and Kyocera experience is a plus

  • Manage and lead a team of field service technicians, providing guidance, training and support

  • Basic computer skills: scan to email, scan to folder, Install Drivers, knowledge of Fiery or Papercut are helpful, but not required

  • Ability to communicate clearly and effectively

  • Ability to diagnose, problem solve, and maintain client integrity and relationships

  • Willingness to travel

  • Works efficiently to manage, and resolve service calls

  • Meticulous documentation and record-keeping abilities

  • Valid Driver’s License

Benefits:

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • 401K Matching

  • Life Insurance

  • Paid Time Off

  • Holiday Pay

  • Monthly Bonus

  • Yearly Raises

  • Highest Rated Technician goes on Presidents Club Trip. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key West


Why work for Morris Business Solutions:

  • Supportive and motivational team with a family style environment

  • Competitive benefits including 401K with company match

  • Generous bonus and raises based on performance

  • Uncapped Earning Potential

  • Be part of a forward-thinking team that values creativity and innovation

Check out our website at www. MorrisBusiness.com

No after-hour shifts or weekends. Company provided vehicle. All maintenance and gas cards are provided with no need for out-of-pocket expenses or waiting to be reimbursed. Company Shirts are provided at no cost. Work Laptop Provided.


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