Field Service Technician

3 weeks ago

Toronto, Canada Socaps Full time

**Looking for service technicians for the installation and service of large industrial recycling equipment installations.**

**The role**:
You will be responsible for handling turn-key installation, service and maintenance of all machinery. You will receive training in the form of hands-on experiential learning, traveling to sites, shadowing and working alongside veteran technicians on service calls and installations. You will troubleshoot, repair and resolve any issues with the associated equipment. Installations and service can be electrical, hydraulic and/or mechanical in nature. You will maintain contact with the customer, as it pertains to the installation, training, or service of the customer’s machines.

Regularly you will have to perform preventive maintenance inspections on machines. Part of the job is also to train the customer on the safe operating procedures and standard preventative maintenance of all equipment.

**90% of jobs will require you to travel;** Deployment in USA, Mexico and occasionally elsewhere in Central America is also possible. Note this position requires extensive travel meaning the field service technician could spend frequently one/two full week on-site and at the customer's site.

**Your Profile**:

- Experience working with relevant large machinery is beneficial. Troubleshooting experience is extremely sought after - being able to diagnose the issue on site and find the optimal solution for the customer.
- Solid verbal communication skills in English (other languages such as Spanish, French, Dutch, German, or Polish are an advantage).
- Excellent customer relations skills. As a Field Service Engineer you are the ambassador of our company. Customer focus and customer friendliness are therefore absolute requirements.
- Willingness to work outside normal working hours and to spend nights on location if necessary.

**Benefits**:

- Salaried position with paid overtime (travel and work) for anything beyond 8 hours per business day. Work and travel on Saturday and Sunday are considered overtime.
- 20 paid vacation days and 8 paid holidays.
- Paid health insurance for you, your spouse, and dependent children.
- Paid dental insurance for you, your spouse, and dependent children. **Paid $250,000.00 life insurance policy.**:

- Profit-sharing pension plan as well as an additional 401K plan offer.
- A varied and challenging position with a high degree of independence within an internationally active organization with strong growth ambitions.

Plenty of opportunities for personal development.

Pay: $65,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift

Application question(s):

- Are you located near a major airport?
- This position requires extensive travel meaning the field service technician could spend one or two full weeks on-site working at the customer's site. Is it acceptable for you?
- What type of industrial automated equipment / machines are you familiar with?

**Experience**:

- optical sorting equipment: 5 years (preferred)
- Recycling equipment: 5 years (preferred)
- Industrial equipment maintenance: 5 years (preferred)
- troubleshooting: 5 years (preferred)
- Field service: 5 years (preferred)
- electrical and mechanical maintenance: 5 years (preferred)
- hydraulic systems and schematics: 5 years (preferred)

Willingness to travel:

- 100% (preferred)

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