Practice Manager

1 month ago

Antigonish, Canada dentalcorp Full time

About us:

At Antigonish Family Dentistry, Dr. Ernie and his team offer more than 20 different dental services for our patients within our new modern office in the small university town of Antigonish.

You'll often hear our team talk about the importance of following a good oral healthcare routine at home. From fillings and crowns to bridges, dentures, root canals, and more – Dr. Ernie and his team stand behind their work and are committed to 100% patient satisfaction.

We pride ourselves on providing quality dental care and stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.



Schedule:

Monday to Friday (8:00 to 5:00


Benefits of Joining Our Team:

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients


Key Responsibilities:


Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.

Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.


Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.

Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.


Leadership

Lead, coach and motivate the team to improve productivity, engagement and retention of patients.

Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

Support recruitment efforts to interview dental professionals and assess for best fit.

Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.


About You:

University or College Diploma in business or office administration

Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management

Strong business acumen and extensive experience in budgeting and forecasting

Experience with dental software systems and Microsoft Office is preferred

Strong commitment to maintaining health regulation and operational standards

Willingness to work varied hours to align with business needs

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