Manager Patient Flow

2 weeks ago

Antigonish, Canada Nova Scotia Health Authority Full time

**Req ID**:163263**
**Company: Nova Scotia Health**
**Location**:Eastern** Zone, **St. Martha's Regional Hospital**
**Department**:OPEZ Strat Care Coordination Centre SMRH**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:31-Aug-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Nova Scotia Health has established a new Care Coordination Centre that will improve how we coordinate the movement of patients throughout their healthcare journey. It will use artificial intelligence, predictive analytics, and patient status to provide a real-time view of access to care, patient flow, and health system resources to support decision making. It will also generate actionable insights to drive continuous improvements in how healthcare is delivered to improve the quality of patient care. The Care Coordination Centre supports teams to identify issues and find solutions together, using real-time data. This will translate into improved patient access and flow, efficient bed management and discharge planning, and more collaboration across health zones in the province. Each regional hospital across Nova Scotia Health will have a C3 Hub which as Manager of Patient and Access & Flow you will provide leadership and decision making in support of access to patient care and transitions. Patient Flow Manager will also be responsible for acute care social work.

**About You**:
We would love to hear from you if you have the following:

- Relevant Bachelor’s Degree required (BA, BBA, B.Sc. or Health Related Discipline); Nursing preferred
- Relevant Master’s Degree and asset
- Minimum of three years of progressive administrative experience in health care management and/or related experience
- Clinical experience with utilization and patient flow management practices, methodologies or equivalent knowledge, experience and education is required
- Demonstrated organizational skills in leadership, communication, decision-making, problem solving and motivation
- Demonstrated knowledge of Best Practice Utilization Management and Clinical Flow practices
- Ability to interpret and execute administrative directives in order to act as the executive representative
- Demonstrated knowledge in current trends in health care practice
- Demonstrated effective decision making competency related to patient care management both with respect to engagement of clinical teams and physician leaders as well as administrative clinical leadership
- Knowledge of and experience with change management principles and methodologies
- Flexibility and ability to work independently as well as a member of a multidisciplinary team
- Knowledge of Administrative Policy/Procedures
- Must possess the ability to take leadership role and make independent decisions in any situation, assuring legal and ethical issues are considered and demonstrating diplomacy, tact, creativity and good judgement in interpersonal relationships in a demanding fast paced environment
- Competencies in other languages preferred. French an asset

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:
Permanent Full Time; 75 hours bi-weekly

**Compensation and Incentives**:
$43.91 - $58.34

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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