Customer Service Representative

4 weeks ago

Fort McMurray, Canada Enterprise Holdings Full time

Overview

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as full time.

Opening available at the following branch location:

100 SNOWBIRD WAY FORT MCMURRAY, AB T9H 0G3

This is a full time position that pays $18.75 / hour 

We offer: 

Paid time off Employee discount Retirement savings plan Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) Life Insurance Training and development

Schedule A:

Monday-Friday: 8:00am-5:00pm Saturday-Sunday: 9:30am-5:30pm 

Schedule B: 

Monday-Friday: 1:00pm-10:00pm  Saturday-Sunday: 1:00pm-10:00pm 

Responsibilities

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services  May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance  Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age. High school diploma or above required; some college preferred Must have at least 1 year prior customer service, retail, or administrative support experience Must have a valid Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future. Apart from religious observation, must be able to work the following schedule(s):

Schedule A:

Monday-Friday: 8:00am-5:00pmSaturday-Sunday: 9:30am-5:30pm 

Schedule B: 

Monday-Friday: 1:00pm-10:00pm Saturday-Sunday: 1:00pm-10:00pm 

Posted Salary Range

CAD $18.75 / Hour

  • Customer Service Representative

    1 month ago

    Fort McMurray, Canada CB Canada Full time

    Customer Service RepresentativeLocation: Fort McMurray, ABRed Arrow is currently looking for a part-time Customer Service Representative based out of our Fort McMurray office. The successful candidate must have flexible availability as shifts can include days, evenings, weekends and holidays. This role offers approximately 30 - 40 hours per week and has the...

  • Customer Service Representative

    4 weeks ago

    Fort McMurray, Canada CB Canada Full time

    Customer Service RepresentativeLocation: Fort McMurray, ABRed Arrow is currently looking for a part-time Customer Service Representative based out of our Fort McMurray office. The successful candidate must have flexible availability as shifts can include days, evenings, weekends and holidays. This role offers approximately 30 - 40 hours per week and has the...

  • Customer Service Representative

    2 weeks ago

    Fort McMurray, Canada Enterprise Holdings Full time

    Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers,...

  • Cashier/customer Service

    3 weeks ago

    Fort McMurray, Canada Fort McKay A&W Full time

    Job description **Cashier & Customer Service Representative** Job location: Fort McKay, AB Shift: Varies **We Provide transportation for employees but are also looking for people with class 5 drivers license and own transportation as well** **Company Summary**: **Job Summary**: Reporting to the Manager and operating from the Fort McKay Industrial Park,...

  • Customer Solutions Representative

    2 weeks ago

    Fort McMurray, Canada Bureau Veritas Group Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! Here are...

  • Retail Customer Service Manager

    3 weeks ago

    Fort McMurray, Canada Forever timeless Full time

    **About us** Our work environment includes: - Modern office setting - On-the-job training **Responsibilities**: - Manage a team of customer service representatives and ensure excellent customer service is provided - Develop and implement customer service policies and procedures - Handle escalated customer complaints and provide resolution - Monitor...

  • Member Service Representative

    3 weeks ago

    Fort McMurray, Canada Servus Credit Union Full time

    **Posting Closes: April 26, 2024** **Employment Status: part time (minimum 20 hours per week)** **Compensation**:$20.57 - $25.71 depending on experience We're looking for a **Member Service Representative **at our **Fort McMurray branches.** Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient...

  • Sales Representative

    3 days ago

    Fort McMurray, Canada Grainger Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep...

  • Transportation Service Representative

    2 weeks ago

    Fort McMurray, Canada DynaLIFE Full time

    The Transportation department is a vital component of _Dyna_**_LIFE_**_Dx _providing direct services to many clients such as: Specimen Processing, Patient Care Centers, Health Authorities, physician’s offices and indirect services to other Health Authorities in the Northwest Territories and Saskatoon. We are seeking individuals who are detail-orientated...

  • Retail Customer Service Manager

    2 weeks ago

    Fort McMurray, Canada Forever timeless Full time

    About usOur work environment includes: Modern office setting Onthejob trainingResponsibilities: Manage a team of customer service representatives and ensure excellent customer service is provided Develop and implement customer service policies and procedures Handle escalated customer complaints and provide resolution Monitor customer interactions to ensure...

  • Customer Service Representative

    2 weeks ago

    Fort Erie, Canada BMO Financial Group Full time

    61 Jarvis Street Fort Erie Ontario,L2A 5M6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Transportation Service Representative

    2 weeks ago

    Fort McMurray, Canada DynaLIFE Full time

    The Transportation department is a vital component of _Dyna__LIFE__Dx _providing direct services to many clients such as: Specimen Processing, Patient Care Centers, Health Authorities, physician's offices and indirect services to other Health Authorities in the Northwest Territories and Saskatoon. We are seeking individuals who are detail-orientated and are...

  • Service Support Representative

    3 weeks ago

    Fort McMurray, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Service Support Representative is a key member of the Customer Support Operations team responsible for the strategic customer management, repair scope development, quoting, and project management of technical repairs and service in both the shop and field. As the...

  • Onsite Service Representative

    4 weeks ago

    Fort McMurray, Canada Grainger Canada Full time

    **Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward. We have a...

  • Onsite Service Representative

    3 weeks ago

    Fort McMurray, Canada W.W. Grainger Full time

    **Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward. We have a...

  • Guest Services Representative

    4 weeks ago

    Fort McMurray, Canada Regional Recreation Corporation of Wood Buffalo Full time

    **OVERVIEW**: **POSITION TYPE**: Part Time** **NUMBER OF POSITIONS**: 1** **JOB RATE**: $27.59** **CUPE **INTERNAL** POSTING DATE**: April 11, 2023** **CUPE **INTERNAL **CLOSING DATE**: April 18, 2023**:** LOCATION**:Fort McMurray** **GENERAL DESCRIPTION** The Guest Services Representative (GSR) is a key front line position that must ensure that every...

  • Onsite Service Representative

    4 days ago

    Fort McMurray, Canada Grainger Full time

    Work Location Type: Onsite   As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Customer Service Representative

    3 weeks ago

    Fort St. John, Canada City of Fort St. John Full time

    The Customer Service Representative, under supervision, is responsible for carrying out a variety duties including accepting cash, recording registrations for programs/events, issuing receipts, answering public inquiries by telephone and in person and completing related clerical duties. Works flexible and varied hours, including evenings and weekends,...

  • Customer Service Representative

    4 weeks ago

    Fort St. John, Canada GFL Environmental Inc. Full time

    The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and...

  • Guest Services Representative

    2 weeks ago

    Fort McMurray, Canada Regional Recreation Corporation of Wood Buffalo Full time

    OVERVIEW:POSITION TYPE: Part Time**NUMBER OF POSITIONS: 1**JOB RATE: $27.59**CUPE INTERNAL POSTING DATE: April 11, 2023**CUPE INTERNAL CLOSING DATE: April 18, 2023:LOCATION:Fort McMurrayGENERAL DESCRIPTIONThe Guest Services Representative (GSR) is a key front line position that must ensure that every customer interaction is carried out in a professional,...