Director, Clinical Informatics

1 month ago

Surrey, Canada Fraser Health Full time

Detailed Overview

Supporting the Vision and Values of Fraser Health by delivering services that are centered around patients, clients, residents, families, and healthcare workers: Reporting to the Executive Director, Clinical Informatics and Provider Experience and Chief Clinical Information Officer (CCIO), the Director, Clinical Informatics is a member of the Clinical Informatics and Provider Experience leadership team and is accountable to lead the development of the strategies for Clinical Informatics, overseeing the development, coordination, and implementation of initiatives and strategies for building clinical and medical informatics capacity across the organization. This role provides advice and direction to drive the promotion and adoption of tools to ensure a seamless, digitally enabled patient and provider experience. The Director works in close collaboration with key partners across FH (Fraser Health), provides leadership and expert advice on clinical informatics, exercises direction, oversight and strategic leadership for the design, tactical planning, implementation, standardization, and evaluation of CIS (Clinical Information System) and digital health initiatives. The Director is responsible for the development and leadership of a regional Clinical Informatics team and provides oversight and coordination with other teams and programs in FH. The role provides advice and recommendations to the VP/ED on a range of areas and issues. The Director provides strategic operational leadership on the development & design, implementation, benefits, change management & adoption, and utilization & evaluation of informatics solutions such as electronic medical records, electronic health records, provider order management, electronic documentation, health information exchanges, virtual health and other digital health solutions used in the clinical settings across the care continuum. Responsibilities Accountable to lead the development of the strategic vision for Clinical Informatics services across FH, including the coordination of the long-term strategic plans, goals, and objectives. Provides strategic leadership to ensure inter-professional models of practice are advanced, integrated, and supported in the design of clinical information systems and digital health solutions. In collaboration with Advance Program leadership and others, oversees development of the long-range strategic plans, goals, and annual objectives and work plans to guide the implementation and sustainment of Meditech Expanse. Manages and advocates for required budget and supports. Advises the VP / ED on the strategic objectives and implementation of major projects; recommends current and future program/service adjustments; makes timely business decisions and recommendations regarding project budgets and use of resources; ensures legal, financial, and operational activities are consistent and compatible with FH standards. Works with the Executive Director, to ensure programs, portfolios and related activities meet with internal and external reporting requirements; reviews current system applications/systems and reporting to ensure proper internal controls are in place to administer and implement approved FH standards and policies; develops and recommends new and/or changed policies and procedures as required to meet with statutory and operational reporting requirements. Directs the design and development of strategic clinical informatics initiatives that reflect the dynamic nature of health care, while optimizing patient and provider experience, quality patient care, and technology enabled care. Defines, leads, and oversees an overall change management approach and methodology, including identifying resistance and performance gaps, formulating plans and activities to support transformational processes. Manages designated staff by selecting, directing, monitoring and when necessary, disciplining staff, developing, and implementing appropriate staff training, development, and retention plans; investigates performance issues and/or related staff issues and implements disciplinary action up to and including employee terminations, where required. Evaluates risks and issues; investigates, resolves, and plans around applicable legal issues and standards with respect to procurement, accreditation, and safety issues. Informs and reports on strategic interdependencies. Develops the operating and capital budgets including budget preparation, authorization control, allocation of resources, monitoring budget performance and reporting of expenditures; implements corrective action as required to ensure that expenditures are within approved budget by planning and adjusting portfolio operations; prepares summaries of fiscal reporting, as required for the portfolio. Represents FH through participation on various internal and external committees, organizations, and advisory activities, as assigned. Qualifications QUALIFICATIONS: Graduation from a school of nursing or allied health discipline. Master's Degree in Health or business administration, health information management or related field. Seven to ten years recent, related clinical leadership experience in the health care sector including experience with electronic clinical systems, or an equivalent combination of education, training, and experience. Current practicing registration with an applicable regulatory body such as the British Columbia College of Nurses and Midwives. COMPETENCIES: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities: Demonstrated knowledge of clinical practice and the roles of multidisciplinary health care team members within a patient and family centered care model. Demonstrated knowledge and experience in redesigning clinical process to improve clinical practice, efficiency, and patient care. Demonstrated knowledge of and experience with implementation and/or use of a clinical information system. Project management experience including detailed scope identification, progress monitoring & reporting, issue, and risk management. Ability to facilitate including working with interdisciplinary committees to render decisions in a timely fashion. Highly developed communication skills with the ability to document work appropriately. Demonstrable skills in workforce management, change management, and engagement. Resourceful; well organized; systematic analysis; strategic and critical thinking; attention to detail; leadership and management skills. Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters. Demonstrated ability to use database, spreadsheet, and word processing software at an advanced level. Demonstrable skills organizing work and people to meet project scope and objectives. Physical ability to perform the duties of the position.

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