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Campaign Specialist

7 months ago

Toronto, Canada Teleperformance Full time

Overview

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision making skills. Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matters Inclusive - Everyone is Included and everyone wins We work hard and party even harder

About the job

In this role, you will partner with an assigned portfolio of new clients to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual targets and be part of a larger onboarding team.

Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.

Skills 

Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price Excellent verbal and written communication skills within required language(s) Dependable, reliable with strong work ethic Analytical and creative mindset, ability to solve problems Proactive, organized, responsible, proven ability to work well with a team

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization. Paid 4 weeks training, 2 weeks leave. Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Positive and supportive environment Weekly Friday socials, trivia nights, games, and movie outings. Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location

Candidates are advised to be within travel distance from our primary location Yonge & Eglinton. Hybrid setup, 4 weeks of product training will be on-site.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

#MI1

Qualifications

Bachelor’s degree, College degree or equivalent Degree. 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction. Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets Strong verbal and written communication skills to pitch on the phone and compose compelling proposals Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas. Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

Responsibilities

Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns Interpret and develop business plans focused on driving customer goal achievement Hit productivity, upsell, and customer impact targets Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities Manage daily activities independently and proactively based on customer needs and incentives.