Policy Administrator

5 months ago

Calgary, Canada City of Calgary Full time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Policy Coordinator on the Policy, Engagement and Analysis team within Emergency Management & Community Safety (EMCS), you will manage the policy/standard operating procedures (SOP) creation and publication process, provide technical writing expertise, manage the policy software, educate users in their use of the policy software and measure adherence to policy review schedules and readership. Primary duties include:

Provide support to responsible parties, ensuring policies and SOPs are reviewed and processed within the prescribed review period cycle. Ensure that short-term operation advisories containing new or revised operational procedures are embodied within relevant SOPs in a timely manner. Audit and review policy development workflow, ensuring timely review, approval and publication, ensure links to reference documents and resource material are maintained. Coordinate questions, feedback and responses to comments, recommend changes considering the impact on related policies and procedures. Ensure that outdated policies and SOPs are archived according to City of Calgary and Calgary 911 records management standards. Ensure that all policies and procedures are written according to an established standard and style and are supplemented by the use of tables and graphics. Qualifications  A completed 2-year diploma in Business Administration, Communications or a related field and at least 3 years of related experience, OR A degree in Business Administration, Communications or a related field and at least 1 year of related experience. A certificate and/or experience with Records/Knowledge Management and previous experience with policy management software will be considered an asset. Strong communication skills, time management and organizational skills with a high attention to detail. The ability to work effectively in a team environment and build positive working relationships.

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