Hotel Security Investigator

2 months ago

Toronto, Canada Chelsea Hotel, Toronto Full time

Job Summary

.

The function of the Hotel Security Investigator is to protect the life and the property of guests, employees and patrons.

Key Result Areas

· Works on projects as selected personally or as assigned by management.

· Maintains the security office in a clean and organized fashion.

· Assists in training new hotel security investigators and makes recommendations for training improvements to his/her supervisors.

· Communications with other employees to establish a secure working environment.

· Maintains close liaison with local Police, Fire department and Ambulance to assist guests/ employees and management with any requirements.

· Attends security meetings and identified courses for personal development.

· Assists with locker inspections and fumigation when requested.

· Ensures all incident reports are completed at the end of shift.

· Conducts a full building inspection on a daily basis. Follow up on this report to be done once per week as well.

· Is on call to cover emergencies in the hotel as required by management.

· Performs other tasks as assigned by management.

Business

· Maintains active files on trespassers and undesirables.

· Maintains accurate security logs.

· Attends internal meetings to address possible concerns in regards to special conferences as assigned.

· Maintains the security files up date.

Customer Satisfaction

· Maintains a good working relationship with his/her co-workers and ensures all information related to the hotel is handed over the next shift.

· Works in conjunction with the Manager, Guest Services in regards to employee/guest loss, theft and illness, accident and damage occurrences.

· Ensures all guest correspondence is handled within 15 days on the original concern. Maintains active files on these follow-ups.

Process Improvement/ Productivity

· Inspects the hotel areas for safety violations during the shift or on special assignments.Follow up on discrepancies.

· Attends court and other legal proceedings related to the hotel when so required and keeps files on results of these appearances.

· Maintains control of all forms needed in the security department and informs the security supervisor of any discrepancies.

· Monitors and reviews security cameras

· Complies with Hotel and Company policies and Procedures as well as Health and Safety policies.

· Ensures the safety and security of all guests and employees.

Requirement .

To be eligible to apply for this position you must live in the Greater Toronto Area and be legally entitled to work in Canada.We are not accepting International applicants at this time.

Working Experience

· experience working in a security related profession is preferred

Knowledge

· ability to write reports and describe situations accurately and effectively

· possess good memory skills

Education

· post-secondary education in a related field is preferred

· Must hold a valid Ontario Private Investigators License.

Soft Skills

· effective customer service skills

· ability to maintain composure in stressful situations

· effective communication skills

· ability to think quickly and react appropriately in urgent situations

· team work

· demonstrated ability to handle and resolve conflicts in an effective manner

Language

· must be fluent in English (reading, writing, speaking)

· effective listening skills

· second language an asset

Physical Requirements

· able to stand for prolonged periods of time

· able to ascend and descend stairs

· able to walk distances

· overall good physical condition

· able to bend, squat, kneel

· able to work all shifts (days, evenings & nights)

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

  • Hotel Security Investigator

    6 months ago

    Toronto, Canada Chelsea Hotel Full time

    Job Summary - **_Purpose:_** The function of the Hotel Security Investigator is to protect the life and the property of guests, employees and patrons. **_Principal Responsibilities:_*** **_Key Result Areas_**_ _** - Works on projects as selected personally or as assigned by management. Maintains the security office in a clean and organized...

  • Hotel Security Investigator

    2 months ago

    Toronto, Canada Chelsea Hotel Full time

    Job Summary - The function of the Hotel Security Investigator is to protect the life and the property of guests, employees and patrons. **_Key Result Areas_**_ _** - Works on projects as selected personally or as assigned by management. Maintains the security office in a clean and organized fashion. Assists in training new hotel security investigators and...

  • Hotel Security Professional

    2 weeks ago

    Toronto, Ontario, Canada Chelsea Hotel, Toronto Full time

    At Chelsea Hotel, Toronto, we are seeking a highly skilled Hotel Security Investigator to join our team. This is a challenging and rewarding role that requires the ability to think critically and work independently.The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.Job Description:This is a full-time position...

  • Security Officer

    6 months ago

    Toronto, Canada Hotel X Toronto Full time

    **_Role and Responsibilities_** - Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. - Answer house calls, assist guests and employees with respect to safety, security and hotel operations. - Initiate and follow-up all investigations of crimes committed against property and persons. - Assist sick and injured...

  • Security Officer

    5 months ago

    Toronto, Canada Hotel X Toronto Full time

    **_Role and Responsibilities_** - Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. - Answer house calls, assist guests and employees with respect to safety, security and hotel operations. - Initiate and follow-up all investigations of crimes committed against property and persons. - Assist sick and injured...

  • Security Officer

    2 months ago

    Toronto, Canada The Hazelton Hotel Full time

    Welcome to the Extraordinary. The Hazelton Hotel Toronto is comprised of 77 suites in a limestone building that has been designed to set the standard for five-star hotels in Canada. Located in the heart of fashionable Yorkville, guests will be steps away from the luxury shops of Bloor Street, and many of the country's finest art galleries, world-class...

  • Security Supervisor

    3 months ago

    Toronto, Canada Security and Legal Services Full time

    We are looking for a dynamic, security minded person who is able to commit to a long term position in the hotel industry. We are looking for a Security Supervisor for a hotel located right downtown Toronto, conveniently located by a subway station. **There is no on site parking available so use of transit is recommended.** Opportunity available: - Full...

  • Hotel Security Officer

    6 months ago

    Toronto, Canada Bisha Hotel Toronto Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto’s Entertainment District. Creative souls, welcome home. Responsible for patrolling and monitoring hotel facility to...

  • Security - Rooftop Pool, Seasonal

    5 months ago

    Toronto, Canada Hotel X Toronto Full time

    **Job Summary** Responsible for ensuring the safety and security of the hotel property, assets, guests, visitors and employees by implementing directing and maintaining policies and procedures in order to prevent and/or minimize losses. **Role and Responsibilities** - Unlock pool access at daily opening (Main North Entrance, Large roll-up door, Valerie Bar...

  • Guest Services Security

    5 months ago

    Toronto, Canada One King West Hotel & Residence Full time

    Verify that all guests who proceed to elevators have an active room key - Respond to medical emergencies and provide assistance where necessary. - Respond to Fire alarms and emergencies. Initiate fire control measures and evacuation procedures when deemed necessary. - Respond and investigate guest, tenant or owner related complaints and requests. - Properly...

  • Guest Services Security

    5 months ago

    Toronto, Canada One King West Hotel & Residence Full time

    Verify that all guests who proceed to elevators have an active room key - Respond to medical emergencies and provide assistance where necessary. - Respond to Fire alarms and emergencies. Initiate fire control measures and evacuation procedures when deemed necessary. - Respond and investigate guest, tenant or owner related complaints and requests. - Properly...

  • Loss Prevention Investigators

    3 months ago

    Greater Toronto Area, Canada Legendary Security Inc. Full time

    **Legendary Security Inc. will never waiver in its commitment to exceeding your expectations. We will reduce shrink, guarantee effective coverage and pay our Investigators for their experience. PR or Canadian citizen preferable.** We are looking for experience. ( minimum 1 year) If you are currently working as an **LP **give us a call and see what we have...

  • Private Investigator

    5 months ago

    Greater Toronto Area, Canada G Force Security Full time

    G force Security is seeking a dedicated and experienced Private Investigator to join our team in Toronto, ON. This position offers the opportunity for full-time employment with potential for growth within the company. As a Private Investigator, you will play a crucial role in conducting investigations, gathering evidence, and ensuring the confidentiality and...

  • Private Investigator

    6 months ago

    Greater Toronto Area, Canada G Force Security Full time

    G force Security is seeking a dedicated and experienced Private Investigator to join our team in Toronto, ON. This position offers the opportunity for full-time employment with potential for growth within the company. As a Private Investigator, you will play a crucial role in conducting investigations, gathering evidence, and ensuring the confidentiality and...

  • Guest Services Security

    2 months ago

    Toronto, Canada One King West Hotel & Residence Full time

    Verify that all guests who proceed to elevators have an active room key - Respond to medical emergencies and provide assistance where necessary. - Respond to Fire alarms and emergencies. Initiate fire control measures and evacuation procedures when deemed necessary. - Respond and investigate guest, tenant or owner related complaints and requests. - Properly...

  • Clerk, Hotel Front Desk

    5 months ago

    Toronto, Canada Filmores Hotel Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 24 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Investigate complaints and claims - Register arriving guests...

  • Cybercrime Investigator, Cyber

    4 months ago

    Toronto, Canada Scotiabank Full time

    Is this role right for you? Provide digital forensic services including the examination of computers and other digital devices, digital evidence preservation, recovery, analysis, electronic mail extraction and database examination. Ensure that proper chain of custody is maintained and that all evidence recovery and collection methods are conducted,...

  • Security and Safety Specialist

    2 weeks ago

    Toronto, Ontario, Canada Bisha Hotel Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. This property is situated in the true heart of Toronto's Entertainment District, making it a unique destination for creative souls.Reporting to Security management, the Security Officer is responsible for ensuring the safety...

  • Clerk, Hotel Front Desk

    5 months ago

    Toronto, Canada Filmores Hotel Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 24 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Investigate complaints and claims - Register arriving...

  • Workplace Investigator

    5 months ago

    Toronto, Canada AFIMAC Canada Full time

    AFIMAC is a global leader in providing elite security, crisis management, and investigative solutions to a wide range of industries. We specialize in delivering reliable and cost-effective services, and we are currently seeking experienced Private Investigators to join our dynamic team in Ontario. As a private investigator at AFIMAC, you will play a vital...