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Business Process Coordinator

3 months ago

Victoria, Canada Island Health Full time
QUALIFICATIONS: Education, Training And Experience

A level of education, training, and experience equivalent to a Bachelor's Degree in a related discipline such as health information sciences, business administration, or learning technologies, with 5 years' recent related experience working within a health care or related systems environment in a data analysis and IT or health care quality management capacity. Knowledge of systems analysis and design techniques.

Skills And Abilities
  • Strong analytical skills including the ability to find, collect, and analyze and interpret data, use basic statistical concepts and prepare written reports.
  • Demonstrated ability to effectively cope, plan, organize and prioritize work in a continuously changing environment, foster and maintain collaborative working relationships, identify and implement strategies to achieve desired results.
  • Strong facilitation and education skills. Ability to explain complex concepts in an understandable and relatable manner.
  • Ability to function in both a long-term strategic perspective and short term operational perspective. Comprehends broad implications of business decisions.
  • Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
  • Innovative and results oriented.
  • Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
  • Ability to work effectively in both self-directed and team environments.
  • Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
  • Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize, visualize and report information in a clear and concise manner.
  • Strong computer skills and knowledge/proficiency with the following applications:
    • Microsoft Office and Project Management Tools
    • UKG and other human capital management and enterprise resource planning systems
    • Analytics applications and tools - e.g. R, Python, Power BI, Tableau
    • Collaboration and Content Management - e.g. Sharepoint, Confluence
    • Collaboration, content management and web publishing software
  • Well-developed listening skills, presentation skills and recording skills.
  • Physical ability to carry out the duties of the position.