Coordinator, Population Health

1 week ago


Ottawa, Canada Canadian Institute for Health Information Full time

At CIHI, we recognize what matters to our employees.

Some of the benefits of working at CIHI include HOOPP Pension Plan (Defined Benefits Pension) Retirement Planning Program Generous vacation days for permanent and long-term contracts Work-life balance Career Planning Program Learning and Professional Development Program Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

Working in a matrix environment, the Coordinator works collaboratively with Program Leads to support planning, progress monitoring, and reporting for various projects in the Population Health team. This includes supporting the engagement, production, and dissemination of internal and external products, managing the team email inbox, directing queries appropriately, supporting the annual operational planning, quarterly reporting activities and assisting with other project activities as needed.

What you'll do

1.As a member of multiple project teams, supports the team in coordinating internal and external resources, ensuring projects remain within scope and schedule.

2.Develops project charters and timelines, monitors project progress, and supports the Program Lead with modifying project plan and/or timelines.

3.Organizes agendas and attends project team meetings and coordinates project planning, progress monitoring, and assists with content development and quality assurance processes as necessary.

4.Schedules internal and external meetings.

5.Coordinates and contributes to internal/external communications, including preparation of materials, such as presentations, and briefing notes.

6.Coordinates the development and maintenance of distribution lists in the CRM system and other tools (e.g., Excel).

7.Coordinates the development and posting of content to the CIHI website and internal SharePoint sites.

8.Ensures that CIHI’s quality management practices are applied consistently and appropriately in all work.

9.Supports operational planning processes and coordinates corporate reporting requirements.

10.Supports other project duties as needed, including file folder management, web searching, reviewing, analyzing and summarizing information.

What you'll bring to the table

•Undergraduate degree in Health, Business Administration, Social Sciences, Communications (or related field) or equivalent combination of education and experience.
•A minimum of two to three years’ project coordination experience.
•Demonstrated organizational and project planning skills.
•Strong interpersonal, written, and verbal communication skills.
•Experience organizing meetings and distributing meeting materials for internal and external clients and collaborators.
•Experience summarizing information clearly and concisely.
•Experience coordinating virtual meetings and webinars.
•Competency in the use of Microsoft’s Office programs (Excel, Word, PowerPoint, Teams, Access) and SharePoint.
•Familiarity with tools to maintain networks and contacts e.g., Customer Relationship Management (CRM) software.
•Ability to work independently as well as part of a team.
•Fluency in English required, bilingualism an asset.



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