Retail Team Lead
2 weeks ago
Position Overview:
The Team Lead, Experience will partner with the Store Management Team and assist in the execution of plans and strategies for their store location. They will support all store functions including, people management & engagement, customer experience and operational efficiency while ensuring excellence in all areas. With previous people management experience and a flare for best-in-class customer service, you will build outstanding experiences that allows customers to continuously conquer the outdoors
What You’ll Do:
- Achieve or exceed personal sales targets and contribute to the store’s overall target
- Support in the training of standard operating procedures, while ensuring teammates have an accurate understanding of product and brand history
- Coach and mentor teammates to improve performance and develop key selling skills that elevate the customer experience
- Identify external talent for the retail business and support in recruiting, onboarding and developing new teammates
- Drive employee engagement through performance recognition and development
- Cultivate and develop customer relationships to drive strong sales results
- Drive our Net Promoter Score (NPS) and other selling and service metrics including conversion, average dollar per transaction (ADT), average unit retail (AUR), and units per transaction (UPT)
- Resolve customer issues in a timely manner by investigating opportunities, developing solutions, preparing reports and mentoring the team on handling similar challenges in the future
- Provide market expertise in relation to customer needs
- Leverage brand storytelling and visual merchandising to develop strategies to improve product performance
Let’s Talk About You:
- Minimum 2 years of retail management experience
- Previous experience working with affluent and luxury brands in high traffic locations
- Excellent understanding of customer relationship management tools and processes
- Strong analytical skills with a solid understanding of retail math and metrics
- Strategically agile with a keen attention to detail
- Strong time management and organization skills with the ability to multi-task in a fast-paced environment
- Consistently exhibits Canada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial
- Advanced skills in Microsoft Office; specifically, Word and Excel
- Bonus points for proficiency in another language
Additional Information
What’s in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.
-
Retail Team Lead
2 weeks ago
Ottawa, Canada Canada Goose Full timeJob Description Position Overview: The Team Lead, Experience will partner with the Store Management Team and assist in the execution of plans and strategies for their store location. They will support all store functions including, people management & engagement, customer experience and operational efficiency while ensuring excellence in all areas....
-
Team Lead
4 weeks ago
Ottawa, Ontario, Canada Healthy Planet Full timeTeam LeadWe're looking for a dynamic Team Lead Health Consultant who embodies awesomeness and knows how to lead by example. You bring a strong background in retail sales, leadership and a passion for natural wellness to the team.Our dynamic and talented Team Lead Health Consultants leverage their leadership skills, retail sales background and passion for...
-
Cash Team Lead Ott
4 weeks ago
Ottawa, Canada Sporting Life Inc Full time**Sporting Life** Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men,...
-
Fashion Retail Visual Merchandiser
1 week ago
Ottawa, Canada POWERHOUSE RETAIL SERVICES Full timeDo you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Ottawa, ON **area to join our team of national visual merchandisers to complete service calls in The Hudson's Bay and other national...
-
Levi’s Retail Visual Merchandiser
4 days ago
Ottawa, Canada POWERHOUSE RETAIL SERVICES Full timeDo you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Levi’s** **Retail** **Visual Merchandiser**' in **Ottawa, ON **and surrounding areas to join our team of national visual merchandisers to complete service calls in The Hudson's...
-
retail store supervisor
4 weeks ago
Ottawa, Canada HANIYA'S RETAIL INC. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseSell merchandiseOrganize and maintain inventorySupervise and co-ordinate activities of workersOversee...
-
retail store supervisor
3 weeks ago
Ottawa, Canada HANIYA'S RETAIL INC. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseSell merchandiseOrganize and maintain inventorySupervise and co-ordinate activities of workersOversee payroll...
-
Team Lead/keyholder
7 days ago
Ottawa, Canada Jack & Jones Full time**Responsibilities**: - Work in a high energy environment. - Deal with customers. - Meet sales targets - Direct co-workers in daily tasks. - Motivate Team Members. - Handle minor customer issues. - Handle minor store plans. **Job Type**: Part-time Ability to commute/relocate: - Ottawa, ON: reliably commute or plan to relocate before starting work...
-
Merchandiser (Brand Ambassador)
4 days ago
Ottawa, Canada Match Retail Full timeOverview: **Job Title: Merchandiser (Brand Ambassador) - Golf Green Project for Premier Tech** **Match Retail is looking to expand its Merchandising Team!** As a leading service provider in Canada, Match Retail supports major retailers and brands by helping to launch innovations - visiting retailers to update their sections and make way for new...
-
Sales Support
2 weeks ago
Ottawa, ON, Canada ADW Full timeSales Support Lead The Sales Support Lead , is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Sales Support Lead , must possess proven strong communication, interpersonal, and organizational skills to interact successfully...
-
IT Team Lead
6 days ago
Ottawa, Canada Immigration, Refugees and Citizenship Canada Full time**IT-03 Team Lead Opportunity **at Immigration, Refugee and Citizenship Canada. **--- Hiring Opportunity! ---** IRCC is hiring a Bilingual **Team Lead (IT-03, CBC Opportunity)**. - Please see details below:_ **Classification: IT-03** **Tenure: Casual** **Location: Ottawa, Ontario (hybrid) NCR** **Language: Bilingual Imperative (CBC)** **Clearance:...
-
Team Lead
4 weeks ago
Ottawa, Canada Indigo Park Canada Inc Full timeDo you like baseball? Are you looking for a part time job in the evenings and weekends for the summer? We have a great opportunity for you! Indigo Park is currently looking for a Team Lead to lead the parking staff at the Ottawa Titans Baseball games! Duties & Responsibilities: - Lead a team of parking attendants during, before, and after Titan home...
-
Sales Support
1 week ago
Ottawa, ON, Canada EightSix Network Inc Full timeThe Sales Support Lead , is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Sales Support Lead , must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers...
-
Team Lead
3 weeks ago
Ottawa, Canada Frank And Oak Full time**Designed in Canada. Made for good living.** We’re dedicated to providing our customers with purposeful designed products, made sustainably while upholding strong social values of equality and inclusion. **JOB SUMMARY - TEAM LEAD** Reporting to the Store Manager, you will be responsible for representing the brand of Frank And Oak, leading an engaging...
-
Environmental Team lead
2 weeks ago
Ottawa, Canada Groupe ABS Full timeEnvironmental Team lead - Ottawa, Canada - Groupe ABS DescriptionLa description français suit la description anglaiseJob summaryStep into the vibrant world of ABS as the environmental team lead, guided by our spirited Ontario's regional director Ignite synergy among project heads and managers, ensuring brilliant results and satisfied clients. Take the helm,...
-
Environmental Team lead
2 weeks ago
Ottawa, Canada Groupe ABS Full timeEnvironmental Team lead - Ottawa, Canada - Groupe ABS DescriptionLa description français suit la description anglaiseJob summaryStep into the vibrant world of ABS as the environmental team lead, guided by our spirited Ontario's regional director Ignite synergy among project heads and managers, ensuring brilliant results and satisfied clients. Take the helm,...
-
Environmental Team lead
2 weeks ago
Ottawa, Canada Groupe ABS Full timeEnvironmental Team lead - Ottawa, Canada - Groupe ABS DescriptionLa description français suit la description anglaiseJob summaryStep into the vibrant world of ABS as the environmental team lead, guided by our spirited Ontario's regional director Ignite synergy among project heads and managers, ensuring brilliant results and satisfied clients. Take the helm,...
-
LG Field Sales Representative
3 weeks ago
Ottawa, Canada Match Retail Full timeOverview Match Retail is seeking a passionate Bilingual Field Sales Representative with a broad knowledge of home appliances to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by coaching, training and supporting various vendors,...
-
Fashion Retail Visual Merchandiser
1 week ago
Ottawa, Canada POWERHOUSE RETAIL SERVICES Full time**Contrat de Marchandiseur** **Powerhouse Retail Services** est à la recherche d’experts en marchandisage de vêtements mode pour se joindre à notre équipe. En tant que représentant de Powerhouse, vous ferez partie d'une équipe à l’échelle du pays au service de fournisseurs qui représentent des produits tels que Levi’s, Warners chez des...
-
Environmental Team lead
2 weeks ago
Ottawa, ON, Canada Groupe ABS Full timeEnvironmental Team lead - Ottawa, Canada - Groupe ABS Description La description français suit la description anglaise Job summary Step into the vibrant world of ABS as the environmental team lead, guided by our spirited Ontario's regional director Ignite synergy among project heads and managers, ensuring brilliant results and satisfied clients....