Cash Team Lead Ott

4 weeks ago

Ottawa, Canada Sporting Life Inc Full time

**Sporting Life**

Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in _living the Sporting Life_. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever-changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living.

**Job Type: Cash Team Lead**

As a Cash Team Lead, you are the first and last point of contact to our customers. You will be responsible to provide extraordinary customer service to our customers by providing an exceptional interaction during the completion of the sale transactions. You connect with our customers and staff through our shared passions.

**Your Responsibilities**
- Motivates and leads staff through personal example regarding customer service, readiness for business, accurate procedures, department cleanliness, staff relations, and compliance with company policies
- Authorization of exchanges and returns
- Member growth-asking customer if they’re in our database and if not offering to add profiles
- Responsible for setting up and maintaining cash office to corporate standard
- Ensures paperwork is complete and accurate on a daily basis including bank deposits, reconciliations, balancing the safe, cash floats and petty cash
- Participates with the direction and control of opening and closing procedures and ready for business standards
- Controls shortage and loss ensuring all loss prevention standards are promoted and complied with by all employees
- Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory
- Participates in training and works with the Customer Experience Manager to set up training sessions as needed
- Prepares and maintains various financial reports; works in liaison with the accounting department

**What You Offer**
- A love of fashion, sport and a healthy, active lifestyle
- An outgoing personality and an enthusiasm for sales and creating an amazing customer experience
- A genuine passion for serving the public and ensuring that all customers are cared for
- Desire to continually learn and develop knowledge around products

**Who You Are**
- You live for the great Canadian Outdoors.
- You live for Skiing, Snowboarding, Cycling, Running and Tennis.
- The mix of fashion and sport is what makes us unique.
- You believe in the spirit of team, joining leaders, being part of constant innovation and working alongside the best staff and vendors in the business.

**What We Provide**
- Access to the best brands and vendors including training and learning opportunities
- Competitive compensation
- Amazing product discounts
- Professional growth and development
- Flexible schedules

**Sporting Life is #unlikeanystoreintheworld**
- Sporting Life Inc. is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process._

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