Deskside Support Level 2
7 months ago
Location: Quebec City, Quebec
Type: Full-Time/Part-Time or Per Project
Responsibilities:
- Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
- Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
- Handle software installation/support/upgrades
- Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
- Provide 2nd level Help Desk support
- Perform basic LAN and internetworking related activities
- Handle bench repairs (depot service) & remedial maintenance
- Respond/update/close calls from National Dispatch/Call Management Center
- Communicate with customers to diagnose problem, establish E.T.A., and parts requirements
- Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
- Have 3 – 5 years of deskside support experience
- Have 3 – 5 years of break-fix experience
- Have strong internetworking and troubleshooting skills
- Have A+ certification & at least one certification from either Cisco or Microsoft
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and have the ability to manage multiple tasks
- Can act in a Team Lead capacity
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must be available to work flexible work schedules
- Must have a minimum of a Diploma from a recognized IT program
Apply Now
-
Deskside Support
7 months ago
Québec City, Canada PeopleToGo Full timePosition: Deskside Support/Help Desk/Field Service Technician Location: Quebec City, Quebec Type: Full-Time/Part-Time or Per Project Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs,...
-
Deskside Support L1
4 months ago
Quebec City, Canada Field Tech Service Limited Full timeWe are Know anyone who might be interested? We have full-time IT - L1 Deskside support opportunities available in Quebec City office. If you're not currently looking for a change, please Like, Comment, or Share to help spread the word. Immediate joiner are warmly welcome **Job Type**: Freelance Pay: $3,000.00-$3,500.00 per month Application deadline:...
-
Deskside Support Technician
6 months ago
Quebec City, Canada Great River Financial Services Inc (GRFS) Full timeWe are looking for an onsite deskside technicians in Quebec City. **Responsibilities**: a) Onsite support Service: this will cover service requests, break & fix, migration (EUC &CNN) and IMACDs processes for: - End user support - End user support in Digital Bars set up and as directed by customer - IT vending machines process support (level 1 only) -...
-
Bilingual Deskside Technician Ii
6 months ago
Quebec City, Canada Stefanini, Inc Full time**Who we are** **We are unable to provide sponsorship for this role.** - ** Bi-Lingual (French-English)**: - Supporting IT equipment in large corporate environment - Desktop/laptop tech support (Mac and PC) - Windows 7/10 operating systems - Support mobile devices, printers, scanners, wireless, VPN, etc. - IMAC Support - IT equipment...
-
deskside support technician
4 months ago
Québec City, Canada TechnoGénie - Chasseurs de Talents Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: Experience an assetFinancial benefitsAs per collective agreementOther benefitsLearning/training paid by employerOther benefitsPaid time off (volunteering or personal days)Parking availableWork Term: PermanentWork Language: FrenchHours: 40...
-
deskside support technician
4 months ago
Québec City, Canada TechnoGénie - Chasseurs de Talents Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperienceExperience an assetFinancial benefitsAs per collective agreementOther benefitsLearning/training paid by employerOther benefitsPaid time off (volunteering or personal days)Parking availableDurée de l'emploi:...
-
Field Service Technician
6 months ago
Québec, Canada Coreio Inc Full timeCoreio is looking for independent contractors and/or IT Support firms to join our subcontracting bench for temporary staff augmentation / field service assignments. The resources will perform Desktop and or Printer support to resolution. The resources will provide technical support for adhoc engagements with Coreio when available. We are looking for...
-
Technicien support niveau 1-2
7 months ago
Québec City, Canada Kinessor Full timeDescription du poste Noussommes présentement à la recherche d'un technicien niveau 1-2 pour se joindre à notre Centre d'Expertise. Sous la supervision du Directeur desolutions techniques, le ou la technicien(ne) travaillera avec l’équipe de support. La personne sera responsable de fournir du soutien de niveau 1-2 en offrant unservice à la...
-
Analyst IT Support
7 months ago
Québec, Canada Reitmans (Canada) LtéeLtd Full timeCompany Description **Who we are**: At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create...
-
Account Executive
3 months ago
Quebec City, Canada Talkdesk 2 Full timeAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our...
-
Support Agent Level 1
2 months ago
Quebec City, Canada Aspire Software Full timeÀ propos de l'offre d'emploi Vous êtes une personne orientée vers l'humain et les nouvelles technologies? Vous souhaitez faire partie d'une équipe qui soutient des professionnels hautement qualifiés dans le domaine dentaire? Progitek est sans doute fait pour vous! Notre logiciel ne cesse de gagner de la popularité et nous cherchons maintenant à...
-
Technician, Computer Support Level 1
6 months ago
Québec, Canada UAP Inc. Full time**Company Description** Why did the PowerPoint cross the road? To get to the other slide.** Join an Information technology team that doesn’t take itself too seriously, that has a can-do attitude and a variety of expertise. At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving...
-
Customer Support Advisor
7 months ago
Québec City, Canada Logibec Full timeAre you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge? For almost 40 years, Logibec has been innovating and developing targeted software solutions in close collaboration with healthcare institutions, enabling their partners to meet...
-
Lead Level Artist
1 month ago
Quebec City, Canada Outscal Technologies Full timeAbout the job SummaryBy Outscal **12 skills required for this role**: - Boost these skills to join the top 1% applicants for this job- 3DS Max- Maya- Unity- ZBrush- Photoshop- Communication- Team Player- Innovation- Composition- Iterative Design- Storytelling- 3D Studio Max**Test Your Skills** **Add These Skills** **Must have**: - 5+ years game dev...
-
Technician, Method 2
6 months ago
Québec City, Canada Evident Full timeIf you’re excited about improving the world, a career at Evident is right for you.Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products—we are pioneers. For more information : Our mission...
-
Technicien méthode 2
7 months ago
Québec City, Canada Evident Full timeSi l’idée d’améliorer le monde vous enchante, vous serez heureux de faire carrière chez Evident.Evident fournit des solutions avancées qui contribuent à rendre le monde plus sûr et plus sain. Engagés à développer de nouvelles technologies et à fournir un service client de classe mondiale, notre responsabilité va au-delà de la fabrication de...
-
IT support technician
7 months ago
Québec City, Canada Recrutement Full timeOur firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!Your next challenges:Under the supervision of the Director of IT Services, as an IT Support Technician, you will:Respond to user IT...
-
Lead Level Artist
2 weeks ago
Quebec City, Canada Outscal Technologies Full timeAbout the job SummaryBy Outscal 12 skills required for this role Boost these skills to join the top 1% applicants for this job 3DS Max Maya Unity ZBrush ...
-
Administrateur(trice) de réseau Niveau 2
1 month ago
québec city, Canada Groupe RP Full timeNotre client, une entreprise reconnue dans le domaine de la santé, recherche présentement un(e) administrateur(trice) de réseau de niveau 2 pour joindre son équipe !Temps plein. Permanent.PRICÎPALES RESPONSABILITÉS Faire les travaux de maintenance et de mise à jour de l’infrastructure réseau ; Garantir l’application des meilleures pratiques de...
-
Administrateur(trice) de réseau Niveau 2
1 month ago
québec city, Canada Groupe RP Full timeNotre client, une entreprise reconnue dans le domaine de la santé, recherche présentement un(e) administrateur(trice) de réseau de niveau 2 pour joindre son équipe !Temps plein. Permanent.PRICÎPALES RESPONSABILITÉSFaire les travaux de maintenance et de mise à jour de l’infrastructure réseau ; Garantir l’application des meilleures pratiques de...