Receptionist - Physiotherapy Clinic
3 weeks ago
The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.
The Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, Coordinating Referrals, as well as invoicing and payments.
Location: 3960 Quadra St #106, Victoria, BC V8X 4A3
Employment Type : Full Time
Primary Responsibilities
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns Coordinate Referrals for Worksafe, LTD and ICBC clients Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information Coordinate scheduling of patient appointments and maintain the patient’s medical record Collect payment at time of service Track coverage for all funding streams to ensure approval Complete data entry and billing Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes Provide administrative support to the Care Coordinator Manager and Clinic DirectorQualifications & Core Competencies
High School Diploma, G.E.D. or equivalent Excellent customer service skills and telephone etiquette High degree of organizational skills and ability to prioritize and multi-task Excellent communication (verbal/written) and interpersonal skills Strong computer and data entry skills Flexible and adaptable to change Experience in a Physiotherapy clinic an asset Ability to work on a flexible scheduleWhy Lifemark:
We live our values in everything thing we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun
We go the extra kilometer by offering our employees:
• Variety of internal training opportunities
• Collaborative, multidisciplinary work environment
• Specialty physiotherapy-based services such as pelvic health, vestibular, concussion, and cancer rehab
• National Partner of Special Olympics Canada
• GoodLife Fitness discount
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
-
Receptionist - Physiotherapy Clinic
2 weeks ago
Victoria, Canada Lifemark Health Group Full time**Receptionist - Synergy Health Centre** **Victoria, BC** The **Receptionist/ Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...
-
Receptionist - Physiotherapy Clinic
3 weeks ago
Victoria, Canada Lifemark Full timeReceptionist - Synergy Health Centre Victoria, BC The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...
-
Receptionist - Physiotherapy Clinic
2 weeks ago
Victoria, Canada Lifemark Full timeReceptionist - Synergy Health Centre Victoria, BC The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...
-
Receptionist
2 months ago
Victoria, Canada Handworks Physiotherapy & Hand Clinic Full timeAt Handworks Physiotherapy & Hand Clinic, building client relationships is of outmost importance. We love getting to know our patients, their interests and ensure that each treatment is focused on understanding what the patient wants to achieve. **Job description**: We are looking to hire a full time Receptionist who will bring a welcoming and customer...
-
Part Time Receptionist/administrator
2 months ago
Victoria, Canada Broadmead Physiotherapy Clinic Full timeBroadmead Orthopaedic Physiotherapy Clinic is looking for part-time receptionists to join our team! **Your schedule**: *Plus availability to cover holiday relief as needed (shifts range between 6:30am-8:30pm Monday to Friday)* **Your tasks**: - Maintain a clean, orderly, safe office environment for patients - Greet patients warmly on the phone and in...
-
Part Time Receptionist/administrator
1 month ago
Victoria, Canada Broadmead Physiotherapy Clinic Full timeBroadmead Orthopaedic Physiotherapy Clinic is looking for part-time receptionists to join our team! **Your schedule**: Your schedule: Monday-Thursday from 9:30-3:30, Friday from 8am *Plus availability to cover holiday relief as needed (shifts range between 6:30am-8:30pm Monday to Friday)* **Your tasks**: - Maintain a clean, orderly, safe office...
-
Receptionist
1 month ago
Victoria, Canada Cedar and Sage Physiotherapy Full timeWe are seeking a highly organized and compassionate Office Receptionist to provide essential support to both our valued clients and physiotherapy team. In this role, you will be responsible for fostering a professional, respectful, and confidential environment while efficiently managing scheduling, billing, and general office...
-
Clinic Office Manager
2 months ago
Victoria, Canada Broadmead Physiotherapy Clinic Full timeBroadmead Orthopaedic Physiotherapy Clinic is looking for a permanent full-time co-office manager to join our team. We are excited to hear from you about this head medical office assistant position! - **With your resume, please also include**:_ - A cover letter detailing your experience using the Jane software and why this job excites you **Your...
-
Front Desk Receptionist
3 weeks ago
Victoria, Canada Arbutus Physiotherapy Westshore Full timeAre you passionate about providing exceptional customer service while contributing to the health and well-being of others? We’re looking for a motivated and friendly Customer Service / Admin Staff member to join our thriving physiotherapy clinic! Arbutus Physiotherapy Westshore is committed to empowering our patients to live active and pain-free lives....
-
Front Desk Receptionist
2 weeks ago
Victoria, Canada Arbutus Physiotherapy Westshore Full timeAre you passionate about providing exceptional customer service while contributing to the health and well-being of others? We’re looking for a motivated and friendly Customer Service / Admin Staff member to join our thriving physiotherapy clinic! Arbutus Physiotherapy Westshore is committed to empowering our patients to live active and pain-free lives....
-
Medical Office Assistant
6 days ago
Victoria, Canada Handworks Physiotherapy and Hand Clinic Full timeAt Handworks Physiotherapy & Hand Clinic, building client relationships is of outmost importance. We love getting to know our patients, their interests and ensure that each treatment is focused on understanding what the patient wants to achieve. **Job description**: We are looking to hire a full time Receptionist who will bring a welcoming and customer...
-
Clinic Coordinator
2 months ago
Victoria, Canada Cedar and Sage Physiotherapy Full time**Clinic Overview**: At Cedar and Sage Physiotherapy, we pride ourselves on fostering a warm and compassionate environment for our clients. Located in the heart of Quadra Village in Victoria, our clinic is known for delivering exceptional and innovative physiotherapy services for each individual client that comes into our space. We are a small team of...
-
Denture Office Receptionist
2 weeks ago
Victoria, Canada DENTURE CLINIC Full timeDenture Clinic Receptionist We are currently seeking a Clinic Receptionist for our Denture Clinic office located in the Victoria. Duties will include: - Greeting all patients as they arrive - Managing patient files - Creating and providing treatment plans to patients - Overseeing the processing of insurance claims & payments - Providing Denturist with...
-
Veterinary Receptionist
7 hours ago
Victoria, Canada Fernwood Vet Clinic Full timeAre you an experienced veterinary receptionist with a passion for providing top-notch customer service and a deep understanding of animal care? Our privately owned clinics in Victoria, BC, Fernwood and James Bay Vet, are looking for two full-time receptionists to join our fabulous teams and help us take the clinics to the next level. - Utilize your in-depth...
-
Dental Receptionist
2 months ago
Victoria, Canada Oak Bay Dental Clinic Full timeOur wonderful team at Oak Bay Dental Clinic is looking for a dental experienced, or newly-graduated (from a dental reception program) dental receptionist to join our growing crew. You would be joining forces with our existing receptionist and working alongside one dentist, two hygienists, two CDAs and one floating assistant. Clinic hours are presently...
-
Veterinary Receptionist
3 weeks ago
Victoria, Canada City Pets Animal Clinic Full timeWe are looking for an experienced veterinary receptionist/customer service representative to join our exceptional team! City Pets Animal Clinic is a locally owned and operated clinic conveniently located across from Hillside mall. Our clinic was thoughtfully designed by our practice owner to be both functional and flooded with natural light. With four...
-
Veterinary Receptionist
1 week ago
Victoria, Canada James Bay Veterinary Clinic Full timeThis is a 10 hour shift, 4 days a week. **Role responsibilities** - Greeting clients who walk in and creating a welcoming environment - Administrative tasks - Conflict resolution - Processing bills and payments **Qualifications** - Adaptability and ability to multitask and prioritize tasks efficiently - High communication skills - Warm, friendly, kind...
-
Veterinary Medical Receptionist
3 weeks ago
Victoria, Canada Downtown Veterinary Clinic Full timeThe Medical Receptionist is responsible for ensuring the quality of care and service provided to the pets and people we care for is impeccable. By helping to foster a client-friendly service model, participating in a supportive work environment, and by communicating openly with the medical team the Medical Receptionist supports the growth and vision of the...
-
Front of House Receptionist
6 days ago
Victoria, Canada Agile Integrated Health Ltd Full time**The front of house team **has an integral role in creating a warm and welcoming experience for every client, in a ‘hotel concierge’ style of approach. To ‘meet and greet’ and make the client feel comfortable. The team are responsible for managing the booking and billing life cycles, and assisting both clients and practitioners with administration...
-
Patient Experience Manager
2 months ago
Victoria, Canada Parkway Physiotherapy & Performance Centre Full time**Do you want to join an energetic and supportive team environment? Do you have a passion for working in Customer Service? Parkway Physiotherapy is looking for a Patient Experience Manager (Clinic Manager) to join our growing interdisciplinary team!** We offer a positive working environment, and believe our team is our greatest asset. We offer opportunities...