Medical Representative

6 months ago

Calgary, Canada L'Oréal Full time

Calling all innovators, disruptors, and dreamers

Join us at L’Oréal, the world's beauty company present in over markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together

In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, Skin Ceuticals). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last years which is fueled by +.k employees around the world. 

Key responsibilities 

Implement the medical strategy and enhance the brand image to increase healthcare professionals' recommendations and prescriptions.

 Enhance the image and increase prescription and recommendation of the brands 

Visit targeted doctors in the sector and present the brand’s products and services to increase prescriptions and develop a global approach to the patient  Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services  Get to know the environment, the pathologies, the products and the useful communication techniques for promoting the products and services  Represent the brand/the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training..)

 Implement the medical visit strategy 

Respect target coverage, visit frequency and product cycles - Make systematic use of available promotional tools (sales visit aids, brochures, publications…)  Use all available communication channels to increase message frequency and enhance customization  Implement communication techniques to adapt to doctor’s needs and personalize the approach  Ensure synergy with commercial teams to increase sell-out.

 Analyse the sector and make proposals for sectorial action plans to improve return on investment 

Analyse one’s own results and those of the competition  Implement corrective and improvement action plans

 Manage administrative and reporting tasks 

Organise and optimise visit planning  Master and use monitoring tools for CRM/CLM platform activity  Prepare visits and carry out qualitative and quantitative activity reporting

 Ensure respect of both internal and external ethical standards regarding relations with health professionals

 Flag up any adverse side effects to cosmeto-vigilance

Professional & Technical competencies

 Medical Detailing Skills

Targeting and segmentation follow-up  Builds an interactive and customized dialogue with the physician  Treats objections, obtains prescriptions  Creates and updates the physician’s file 

 Scientific Knowledge

Knows skin and hair physio-pathologies and the medical environment  Knows our products and competition (formulas and patients benefits)  Develops one’s local medical network • Knows regulatory constraints

 Entrepreneurship on one's Territory

Analyzes key performance indicators on one’s territory  Implements and adjusts sectoral action plan  Interacts with the Sales Rep(s) to build synergies 

 Collaborative Brand & Team Building

Develops competitive intelligence  Focuses on brand Must Have projects according to the country strategy  Participates in prospective task forces

Benefits

Competitive health/dental insurance and participation in the Registered Retirement Savings Plan (RRSP) from your first day Defined benefit and defined contribution pension plan  Access to a / telemedicine service (Maple) Hybrid work model (minimum days/week in the office) Special Friday schedules Access to numerous virtual learning platforms Phenomenal vacation policy Paid year-end holiday week $ wellness account per year Exclusive employee discounts of up to % (WOW) Reimbursement of professional licenses And much more

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.


 The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.


 We are proud to be an equal opportunity employer. 

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