Service Delivery Manager

1 month ago


Toronto, Canada Randstad Canada Full time
Our client, a finance scale-up in downtown Toronto, is looking for a Service Delivery Manager - Kanban, Hybrid to join their growing team. The successful Service Delivery Manager - Kanban, Hybrid candidate will have 5-10+ years' experience as an IT or Data PM implementing and managing Kanban systems to support technology and data projects; the ideal candidate will have a KCP certification and experience working in a DevOps environment.

This is a full time, permanent position and hybrid with ~2 days per week in office. Candidates must be based in and legally eligible to work for any employer in Canada; criminal backcheck and 2 managerial references required; employment, education, and credit verification may be required.

Advantages
Work with a dynamic team at a rapidly growing company; competitive compensation and benefits.

Responsibilities
The successful Service Delivery Manager - Kanban, Hybrid candidate will have 5-10+ years' experience as an IT or Data PM implementing and managing Kanban systems to support technology and data projects; the ideal candidate will have a KCP certification and experience working in a DevOps environment.

Qualifications
Must-Have Qualifications:

IT or Data PM experience - 5-10Y+
Implementing and managing Kanban in IT or Data-driven environments - 5Y+
Lean - 5Y+
Project Management methodologies - 5-10Y+
Customizing Jira and Confluence for Kanban - 3-5Y+
Strong communication skills - 5Y+
Bachelor’s degree in a relevant field - 3-4Y

Nice-To-Have Skills:

Kanban Coaching Professional certification - 2-3Y+
DevOps environment - 2-3Y+
Flow metrics - 2-3Y+
Portfolio & Capacity Planning tools (which ones?) - 2-3Y+

Summary
Are you a Service Delivery Manager - Kanban, Hybrid looking to join a dynamic, high-growth organization? Apply today

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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