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Head Quarter Customer Manager
3 weeks ago
DESCRIPTION
The HQ Customer Manager plays a key role in the management of clients’ business at assigned customer accounts. This role is responsible for increasing sales & market share of the brands represented, while earning a profit for our Tier 1 client & Acosta. This role focuses specifically on evolving key accounts, including Distributors & Wholesalers.
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RESPONSIBILITIES
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Delivers volume & sales objectives at assigned customers.
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Achieves results at the lowest possible selling cost, while maximizing company revenues (including commissions, bonuses, etc.).
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Responsibly manages trade spend budget.
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Develops Customer Business Plans that deliver our client’s business priorities.
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Proactively calls on key decision-makers at assigned customers to sell business plans, programs & concepts that improve long-term business results.
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Oversees all client expenditures at assigned customers.
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Responsibly manages client’s trade marketing funds, processes direct shipments (via the Sales Support Coordinator) & leverages data to sell new concepts to customers.
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Creates forecasts & trade spend plans/budgets & operates within those guardrails.
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Understands & knows how to calculate & communicate ROI (return on investment).
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Leverages knowledge of customer, market, client, and tools (marketing, technology, administrative resources, etc.) to accomplish objectives.
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Provides timely information of selling priorities to Retail Sales Managers, as required.
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Utilizes computer systems & technology to achieve objectives.
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Completes special projects as requested.
QUALIFICATIONS
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3+ years of relevant head quarter selling experience in the consumer-packaged goods industry (experience calling on distributors & wholesalers is preferred).
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Canadian Tire experience an asset.
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Bilingual in English & French preferred.
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Excellent relationship building skills; proven success in relationship building & management.
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Initiative-taker, with outstanding organizational skills, and strong abilities to multitask & prioritize.
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Excellent presentation & communication skills.
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Experience anticipating client needs & developing solutions.
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Experience developing, tracking, and monitoring cross-functional processes (Requiring a proficiency in Excel).
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Proficiency with Microsoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web-based applications.
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Competitive salary based on skill set & experience
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an
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