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Customer Service Representative

1 month ago

Dartmouth, Canada TigerTel Full time

Immediately hiring Full Time Customer Service Representatives at TigerTel

Through our dedicated Customer Service Representatives at TigerTel, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.

As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.

Customer service experience is a plus, but not required.

This is an in office position.


Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Compensation: $18.50 per hour


Shifts Offered:

  • Full Time (40 hour work week)
  • 2:00pm-11:00pm AST
  • Must be available to work weekends
  • Training would be scheduled M-F 10am-7pm. All training must be complete before moving to the 2pm-11pm shift.

Our Benefits for Full Time Employees Include:

  • RRSP with company matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacations (up to 4 weeks per year over time)

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible



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