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Switchgear Field Service Technician

1 month ago

Calgary, Canada Vertiv Full time

POSITION SUMMARY

  • A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES 

  • Rely on limited experience and judgment to plan and accomplish goals
  • Perform a variety of work related tasks
  • Capable of working under general supervision but to a large degree independently
  • Maintain certifications per Job Progression table

TECHNICAL

  • Render on site and phone assistance to customers.
  • Communicate with National Technical Support on equipment issues
  • Perform work related tasks according to company guidelines for scheduled maintenance
  • Implement Field Change Notices according to published guidelines
  • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

QUALIFICATIONS

Minimum Job Qualifications: 

  •  High School Diploma or GED required 
  • Valid driver’s license is required
  • Mechanical & Electrical aptitude
  • 2+ years of hands-on electronic experience or field services.
  • Training in electrical theory and technologies.
  • Familiarity with electrical / electronic test equipment and fundamentals
  • Must be able to read and interpret electrical line diagrams and blueprints
  • Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Standard computer skills including MS Outlook, Word, and Excel
  • Foster a Customer-First Mindset

                Preferred Qualifications: 

  • Associate’s degree preferred

EDUCATION AND CERTIFICATIONS

  • High School Diploma or GED

PHYSICAL REQUIREMENTS

  • Must be able to consistently lift up to 50 lbs/23 kg 
  • Frequent Standing
  • Frequent kneeling / crawling / stooping 
  • Frequent bending / twisting
  • Frequent climbing (stairs, ladders)
  • Frequent driving (car, van, truck)

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

ENVIRONMENTAL DEMANDS

  • Noise Level (Medium / High need to shout to be heard)
  • Working around moving machinery (fork-lifts, tractors)
  • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
  • Work outdoors (no effective protection from weather)

TRAVEL TIME REQUIRED 

  • Up to 50%

At Vertiv, we offer the stability of a global leader in a growing industry and  the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $ billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect. Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

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