Field Service Technician

6 months ago


Calgary, Canada Fitness Machine Technicians Full time

**Field Maintenance Technician - Fitness Equipment**

Fitness Machine Technicians of Calgary is looking for technicians to perform both repair and preventative maintenance at fitness centres throughout the Metro Calgary area.

This position requires travel to commercial and consumer locations to make repairs and conduct preventative maintenance on fitness equipment. Field technicians independently diagnose and troubleshoot electrical and mechanical issues with fitness equipment as well as perform scheduled preventative maintenance. This role serves as Fitness Machine Technicians ambassador to the customer and is responsible for developing and maintaining customer relationships and is committed to delivering on our promise of outstanding customer service.

**Who we are?**
- Fitness Machine Technicians is the fastest growing fitness equipment repair network in North America with over 60 territories in USA and recently expanding to Canada

**Why Join us?**
- You don’t need direct fitness equipment repair experience. We provide full training, coaching and mentorship. Get paid to learn
- You will have breath of opportunities including customer service, logistics coordination, mentoring others after you become good and more
- FMT allows you to travel to different job sites with a company provided vehicle. No outdoor work in harsh weather
- No weekends and crazy night shifts. You can spend quality time with family/friends and on things you love to do.

**Experience**:

- Mechanical/Electrical aptitude and experience working with hand tools required (2-3 years preferred)
- Logical approach to diagnosing mechanical/electrical problems
- Experience working with a multimeter and troubleshooting
- Prior experience with direct customer service and takes an entrepreneurial approach to helping customers resolve problems with fitness equipment
- Intermediate level computer skills especially proficient with apps on mobile phone and/or tablets
- Experience maintaining and repairing fitness equipment is preferred, but not required. Full training provided

**Requirements**:

- Unrestricted driver’s license & clean driving record (non-negotiable)
- Successfully complete a background check and motor vehicle record check
- Personal Cell phone -- smart phone is preferable
- Relevant technical associate’s degree, post secondary diploma, high school diploma will be an asset

**Personal Qualifications**:

- Honest, responsible, RELIABLE, efficient, hard worker
- Ability to work independently with high effectiveness
- Extremely professional customer service, both on the phone and in person
- Very well organized and neat appearance
- Effective time management and know how to prioritize work/issues on hand
- Clear communicator. Both oral and written
- Logical and clear-minded approach to mechanical/electrical problems
- Physical strength. There is not usually heavy labor, but occasionally required to manipulate or lift awkward or heavy equipment
- You must be teachable and a quick learner
- Abundant experience working with hand tools

**Compensation**:

- Proposed start date: late Oct / early Nov
- Market competitive rate based on experience (negotiable)
- Part-Time to start during training and onboarding phase
- Will grow into Full-Time 40 hours/week at steady state plus some overtime during the busy season
- Pay will INCREASE as you gain experience, broaden work scope and increase job responsibilities
- Profit sharing opportunities as we continue to grow

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.00-$21.00 per hour

Expected hours: 25 - 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

Work Location: On the road


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