Program Coordinator, STHM
2 weeks ago
The Program Coordinator oversees, coordinates and streamlines the day-to-day, non-academic functions of the program within the Faculty of Management. The Program Coordinator ensures the efficient and effective coordination of the administrative processes, including program schedules, budgets and contracts. The position is responsible for maintaining administrative processes and assisting with the development of guidelines and procedures consistent with University objectives. The Program Coordinator needs to be an independent self-starter who is able to administer the program and interact with various internal and external stakeholders. As well, the Program Coordinator is the prime contact for information requests from staff, faculty (core and associate), students (prospective, current and alumni) and the University support areas on a daily basis for the program. The position will also support targeted marketing and recruitment activities, as required, including website updates and providing prospects with information.
The Program Coordinator works closely with the Program Head to provide administrative leadership, ensuring that the planned programs and activities in the program are effectively managed to support the achievement of University goals.
Job RequirementsThis position requires a highly motivated and self-directed person who can work independently and demonstrate a high level of initiative; flexibility and multi-tasking skills are essential. Active participation will be encouraged in various FoM meetings with ongoing dialogue for improvement.
- An undergraduate degree or other relevant educational credential (college certificate or diploma) plus 3-5 years of related experience in the administration of academic programs (or equivalent combination of education and experience)
- Exceptional communication and presentation skills, both oral and written, and ability to act with tact and diplomacy
- Demonstrated financial management skills including developing and managing budgets, contracts, accruals and daily financial matters, e.g. invoice processing
- Demonstrated self-starter who is able to plan, coordinate, prioritize and support complex projects and events using effective time-management and creative problem-solving skills
- Solid analytical and critical-thinking abilities; attention to detail with a high level of accuracy
- Office management skills and experience, including developing, implementing and monitoring policy and procedures
- Strong interpersonal development and leadership capabilities including networking and advocacy skills. Commitment to service excellence when interacting with all internal and external clients
- Demonstrated ability to work with minimal supervision, take the initiative where and when appropriate, and work well under pressure
- Strong technical background with computer abilities such as Microsoft Office suite of programs as well as other RRU systems (e.g., Agresso, SharePoint, EMS, Moodle). Experience working with social media and web-site design/management would be an asset
- Ability to work flexible hours on a pre-planned basis, including evening and weekend hours.
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