National Accounts Coordinator
3 weeks ago
Join to apply for the National Accounts Coordinator role at Waste Connections of New York Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self‑directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. General Description The National Accounts Coordinator serves as the primary point of contact for our clients, providing end‑to‑end support throughout the customer journey. This individual is responsible for receiving and responding to service inquiries and issues via phone and email, ensuring prompt and effective resolution. They accurately document account activity, address customer concerns, and collaborate with internal sales teams to support coordinated selling efforts. In addition, the representative regularly reviews customer accounts, identifies opportunities to expand services, and converts inbound inquiries into upgraded or new business. Responsibilities Respond to customer service and sales inquiries via email using professional written communication. Educate customers on service options, pricing, billing procedures, and contract terms. Manage mid to high complexity customer service inquiries and transactions with accuracy. Establish customer accounts by negotiating and documenting service details, pricing, and billing information. Confirm and clarify customer needs, concerns, and requests. Act as a customer advocate by resolving issues through coordination with internal departments. Retain customers by addressing cancellation reasons and offering suitable service alternatives. Promote and cross‑sell Waste Connections of Canada products and environmental solutions. Provide quotes and close sales with prospective customers using product and service knowledge. Meet departmental standards for quality, productivity, safety, and timeliness. Utilize TRUX business software effectively for daily operations. Generate and deliver standard reports as requested by management. Qualifications High School Diploma or GED (accredited). Work experience in a customer service or call centre environment preferred; handling customer requests, account or order changes, and issues. Experience using Customer Relationship Management (CRM) systems to manage customer interactions, track inquiries, and support sales and service processes (TRUX is preferred). Excellent verbal and written communication skills. Bilingual in English and French is preferred. Benefits Competitive Wages Retirement Plan with company match; let us help you save for your future. Benefits: Medical, Dental, Vision. Perks: Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan. Insurance: Life, Short Term/Long Term Disability. We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance. #J-18808-Ljbffr
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National Accounts Coordinator
4 weeks ago
Vaughan, Canada Waste Connections of Canada Full timeJoin to apply for the National Accounts Coordinator role at Waste Connections of Canada. Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of...
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National Accounts Coordinator
4 weeks ago
Vaughan, Canada Waste Connections of New York Full timeJoin to apply for the National Accounts Coordinator role at Waste Connections of New York Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of...
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National Accounts Coordinator
4 weeks ago
Vaughan, Canada Waste Connections of New York Full timeJoin to apply for the National Accounts Coordinator role at Waste Connections of New York Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of...
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National Accounts Coordinator
3 weeks ago
Vaughan, Canada Waste Connections of New York Full timeA leading waste management company in York Region is seeking a National Accounts Coordinator to serve as the primary contact for clients. This role involves responding to inquiries, educating customers, managing service transactions, and promoting company services. Ideal candidates will have a high school diploma and strong communication skills, with...
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National Accounts Coordinator
4 weeks ago
Vaughan, Canada Waste Connections of New York Full timeA leading waste management company in York Region is seeking a National Accounts Coordinator to serve as the primary contact for clients. This role involves responding to inquiries, educating customers, managing service transactions, and promoting company services. Ideal candidates will have a high school diploma and strong communication skills, with...
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National Accounts Coordinator
2 days ago
Vaughan, Ontario, Canada Securitas Canada Full time $45,000 - $65,000 per yearJob SummaryThe ideal candidate will have demonstrated knowledge of administration processes and preferably within a professional services environment.They will have strong diplomatic, negotiation and conflict resolution skills.They must possess excellent communication and interpersonal skills to work with internal and external contacts.Must possess a high...
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National Account Manager
2 days ago
Vaughan, Canada MCA Full timeMERCHANDISING CONSULTANTS ASSOCIATES Department: National Accounts Location: Head Office – Woodbridge, ON Job Type: Full-Time Permanent MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a...
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National Accounts Manager
1 week ago
Vaughan, Canada Daltile Full timeThe National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction. **Duties and Responsibilities of the Position** -...
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Vaughan, Ontario, Canada Spicers Canada Full time $60,000 - $90,000 per yearCompany OverviewBacked by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.We're based in Vaughan, Ontario, with 13 regional locations that include custom...
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National Account Manager
3 weeks ago
Vaughan, Canada Rich Products Corporation Full timeOverview National Account Manager Location: Woodbridge, ON, CA, L4L6E1 Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Our portfolio includes...
