Enrolment Associate

Enrolment Associate

Full-time Permanent Position

Who We Are

Located on 10 beautiful acres in the heart of Olde Oakville, St. Mildred’s-Lightbourn School (SMLS) is a premier independent school for girls from JK through to Grade 12. Our mission is to engage each girl in a personalized, real-world learning experience where she explores her unique pathways within a nurturing community.

An Opportunity to Join SMLS

Role Overview

To support our vision of empowered young women challenging and transforming the world, we are currently seeking an Enrolment Associate. Reporting to the Executive Director of Enrolment Management, the Enrolment Associate is a compelling storyteller; someone who can share the advantages of an SMLS education with prospective families and with community partners. In this position, you will positively position SMLS within the community to help build the admissions pipeline to meet annual enrolment goals. Additionally, the Enrolment Associate is responsible for conducting student assessments, student and parent interviews and will make recommendations for admission. With a demonstrated ability to foster positive connections, you will further develop the feeder network, and plan and execute Admissions events. The Enrolment Associate will work closely with members of the Enrolment Management Committee, School Principals and Faculty.

With a focus on either Junior School (JK- Grade 5) or Middle and Senior Schools (Grades 6-12), the Enrolment Associate will be responsible for the daily planning, organization and data management for the division they lead. The Enrolment Associate is responsible for all collection of data points and trends; and in organizing the work of the admissions office to facilitate a smooth and efficient flow.

The successful candidate will demonstrate in-depth knowledge and experience in admissions and enrolment management with a strong client service orientation in working with families and community partners. You are a proactive contributor with well developed interpersonal, problem solving and oral and written communications skills. As the Enrolment Associate, you serve as a strong and enthusiastic ambassador for SMLS and girls’ education.

Position Details

Department: Admissions & Enrolment

Reports to: Executive Director of Enrolment Management

Education: Post-Secondary Education

Experience: 5+ years of related experience in admissions, recruitment, customer service, marketing, and/or education

Experience conducting student assessments

Experience in a non-profit setting (asset)

Experience in an Independent School (asset)

Additional language (asset)

Computer Skills: Mac, Google, Adobe Suite, familiarity with Blackbaud is a considerable asset.

Working Conditions: In-person with a shared office at our school.

Evening and weekend work is necessary on occasion.

Key Responsibilities

Based on divisional focus:

Actively participate in the recruitment & admissions process for families considering SMLS, sharing the advantages of the SMLS experience.

Maintain all admissions and enrolment related statistics.

Proactively manage applicant files from inquiry through to enrolment, including scheduling tours, interviews and assessments with prospective and applicant families.

Manage and update the Enrolment Management portal of the school database ensuring that all information is accurate and up to date.

Conduct and evaluate student entry assessments and interviews for students applying to SMLS.

Prepare applicant review files for Admissions Review Committees.

Build and manage a comprehensive student recruitment strategy by working closely with feeder schools and community partners, and in supporting the school’s commitment to diversity, equity and inclusion.

Assist in the planning, organization, and execution of Open Houses, New Parent, and New Student events as well as other Admissions related events.

Process Re-registration and Withdrawal documentation, updating tracking sheets and maintaining statistics.

Grow and manage a dynamic Student Ambassador Program.

Support the development of a comprehensive school-wide enrolment strategy based on data-driven insights and in alignment with the future goals and strategy for SMLS.

Oversee onboarding of new students & their families, through orientation events and engaging with New Family Liaisons.

Collaborate with Marketing & Communications to build effective admissions communication tools and contribute to an enhanced social media presence to drive interest in SMLS.

Represent SMLS at Open Houses, Education Fairs, and other Admissions or school-related events.

Provide administrative back-up and cross-training for other members of the Admissions & Enrolment team.

Perform other job related duties as assigned.

Who You Are:

Your Strengths

Above all else, the successful candidate is a champion for girls’ education. You are also:

An enthusiastic, professional and articulate individual who communicates with ease and confidence to all constituents.

A critical thinker who demonstrates initiative, integrity and attention to detail.

An individual with a proven ability to build meaningful connections with colleagues, students and their parents.

A proactive, motivated individual who can manage multiple priorities.

A team player who enjoys being part of a vibrant, collaborative community and contributes positively to all areas of the school.

An individual with a “can-do” attitude, is customer-service oriented and exercises good business acumen.

Someone who maintains exceptional attention to detail and can consistently meet deadlines.

Highly organized and attentive to the need for accurate data collection, management and analysis

An adaptable and quick learner in a technologically driven environment

Your Knowledge, Skills & Experience

Post-secondary degree/diploma and/or equivalent work experience

5+ years of related experience in admissions, recruitment, customer service, marketing, and/or education

Ability to understand and analyze data to assist in setting priorities within the Admissions & Enrolment department

Exemplary interpersonal skills with a positive customer-service mindset

Strong communication skills and attention to detail

Experience in carrying out a variety of assessments across Junior, Middle, and Senior Schools including classroom observation, curriculum-based assessment and diagnostic teaching methods would be considered an asset

Confident with the use of databases, spreadsheets, and Google Suite

Prior experience in an independent school environment, education and/or a working knowledge of the Enrolment Management (Blackbaud) Enrolment Management module considered an asset

Why Join SMLS?

Our work is meaningful and important. As a school, we support each student’s interests, talents, learning need and strengths. Through our world-class facility, Signature Programs, expertise in girls’ education, and dedication to personalization, our students become lifelong learners equipped to achieve excellence in whatever path they choose.

When you join SMLS, you join a fun and supportive community Our employees enjoy competitive compensation packages and may be eligible for some of the following benefits:

Health, vision, and dental care

Life insurance, AD&D insurance, and Long Term Disability insurance

Employee & Family Assistance Program (EFAP)

Mental health & wellbeing resources

Ontario Teachers’ Pension Plan (OTPP) / RRSP program with up to 5% employer match

A healthy lunch program during the school year

On-site fitness facilities

On-site parking

Time off during Winter Break and March Break

Summer hours and extra long weekends in line with the school calendar

OUR VISION

Young women empowered to challenge and transform the world.

OUR MISSION

To engage each girl in a personalized, real-world learning experience where she explores her unique pathways within a nurturing community.

If you are interested in an opportunity to join our school, please apply online at

We appreciate and thank all applicants for your interest in SMLS, however, only those candidates invited for an interview will be contacted.

SMLS is an equal opportunity employer and we accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. We value diversity and are committed to creating an inclusive environment within our community.

Please contact Human Resources with any requirements or questions.

---