Technical Writer

1 week ago

North York, Canada Brainhunter Systems Ltd Full time

Brainhunter is currently seeking “Technical Writer” to work for our valued Retail Client. The position requires the successful consultant to be on-site 3 days a week in North York.


Responsibilities:

• Author and implement key operational Standard Operating Procedures (SOPs), policies, job aids and other associated documents to drive standardization and operational efficiency within Central Pharmacy Services (CPS).

• Write SOPs in a simplified, clear and concise manner that effectively communicates the process to colleagues

• Work collaboratively with subject matter experts to develop comprehensive process maps to support documentation development.

• Critically examine current-state processes and highlight opportunities to streamline

• Highlight potential compliance gap to subject matter experts

• Manage multiple SOP projects simultaneously.

• Coordinate with multiple stakeholders to support document reviews and approvals in a timely manner.

• Follow regulatory good documentation practices, and documentation control processes

• Develop work back schedule for the entirety of scope and provide weekly progress update and schedule adherence. Work under the guidance of the Quality Assurance (QA) manager to prioritize SOPs and job aids to develop.


Qualifications:

• Minimum 2 years working in a pharmacy setting or similarly regulated environment

• Excellent English reading and writing skills are essential; French language proficiency is considered an asset

• Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required.

• Communicates with clarity, verbally and in one on one or group situations, or over the telephone.

• Adaptable to set and prioritize work with varying exceptions.

• Provides solutions by using imaginative approaches where constructive thinking and innovation are required.

• Proficiency in all Microsoft Office applications (especially Excel, Word and PowerPoint).

• Strong quality orientation, attention to detail, and the ability to learn and adhere to compliance/audit requirements.

• Requires an ability to apply concepts and theories to improve functions or units within CPS

• Ability to see SOP projects through to implementation

• Infrequent travel to out-of-province sites may be required once or twice during the


How to Apply: Please email your resume to Reema Kaur at



We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.

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