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Account Manager

3 months ago

Greater Toronto Area, Canada AlumierMD Full time

Partnering with new, high-performing skin-focused medical clinics is critical to the success of the Account Manager role. You will spearhead the prospecting journey from start to finish, manage and enhance the performance of new accounts within the GTA, and create and implement strategic initiatives to drive growth and profitability within our existing client base.

Eligible candidates must reside in the GTA.


Responsibilities:

  • Develop, nurture, plan, and execute new partnership agreements on behalf of AlumierMD.
  • Ensure that each new account is onboarded to meet and exceed the objectives set out in the account onboarding journey plan.
  • Effectively communicate with impact the AlumierMD unique business offering.
  • Establish a quarterly business plan for each account by identifying growth opportunities and deliver against it.
  • Analyze and understand industry market trends, competition, products, packaging and pricing that may impact sales efforts and communicate this information to sales management and other departments as necessary
  • Develop a high level of product knowledge and scientific credibility.
  • Present micro-teaches on any part of our product range when necessary.
  • Administration of territory information and compliance with reporting and regulatory requirements is imperative. (CRM) this includes Updating Zendesk Sell daily for face-to-face call activity and other activity.
  • Progress account development by executing patient events, customer programs and KOL programs.
  • Accurate & timely forecasting and reporting.
  • Plan and organize activities to ensure regular and consistent coverage of territory accordingly.
  • Achieve and exceed assigned targets for sales and new account acquisition.
  • Ensure individual sales activities are aligned with the objectives set for territory development.
  • Implement promotions and marketing strategies.


The following responsibilities occur in-office or outside of territory:

  • Answer customer correspondence.
  • Participate in sales meetings.
  • Work at national trade shows and conferences.
  • Participate in product development trials and meetings.
  • 10% travel including overnights


Skills and abilities:

  • Effective communications – including written, verbal and presentation skills
  • Must possess strong organizational skills with a keen attention to detail
  • Analytical skills including the use of PowerBI and Zendesk (asset)
  • Relationship builder with staff, peers and customers
  • Must have experience in the Skincare industry (preferably medical Skincare)
  • Must have a valid driver's license