Account Manager

4 weeks ago

Greater Toronto Area, Canada Moore Packaging Full time

Moore Packaging Corp. is currently seeking an Account Manager, reporting to the Director of Sales. This is an exciting opportunity for an individual with B2B sales and new business development experience.

As an Account Manager, you will be predominantly on the road in a customer facing capacity. You will be responsible to prospect new customers, to schedule sales appointments and follow up with customer requests. Focus will be on identifying opportunities to introduce Moore Packaging and our amazing offerings, capabilities and design expertise to the Greater Toronto and Southwestern Ontario marketplace to develop a new sales pipeline, while maintaining an existing client base.

A detail-oriented position, the Account Manager will excel at juggling multiple client requests in a pleasant and professional manner, with the utmost speed and care. The primary role of the Account Manager is to build and retain business through customer contact, interaction, and support. You will effectively manage the sales cycle from contact to close. Your ultimate goal would be continued growth within your territory through development of strategic business relationships, while achieving profit margin and sales goals.

**Reports to**: Director of Sales

**What we offer**:

- Competitive salary with an opportunity to realize a performance-based bonus
- Excellent benefits, including RRSP with employer match contributions
- A participative culture where we work hard and play hard
- A progressive leadership team focused on winning
- Free AICC webinars and workshops to accelerate your personal and professional development

**Education**:

- Post-secondary education with a focus in business studies or equivalent experience

**Experience**:

- Exposure or experience in a B2B environment, preferably in the packaging industry
- Previous prospecting experience

**The successful Account Manager will possess**:

- Exceptional professional verbal communication ability
- Strong grammar and writing ability
- Advanced relationship-building skills
- Ability to respond to customers with courtesy, knowledge, personality, and speed
- A clean driver abstract, valid driver’s license and reliable transportation are conditions of employment in this role.
- Enthusiasm for sales, cold-calling, networking, and establishing new relationships.
- Strong attention to detail
- Ability to work in a fast-paced, dynamic environment
- Ability to achieve performance in alignment with goals and objectives
- Excellent customer service skills
- A motivated and creative team player attitude.

**Responsibilities include**:

- Help drive sales growth through new customer acquisition and surfacing of under-penetrated inbound pipeline
- Identify and target emerging customers, to hop on discovery calls to learn more about what the customer is looking to achieve
- Independently manage real-time sales pipeline with multiple prospects utilizing our CRM to document sales progress and drive these accounts simultaneously
- Act as a brand ambassador for Moore Packaging Corp. and create a strong first impression with our customers
- Conduct in-depth market research to identify and qualify new account opportunities and become knowledgeable on the various products to develop strategies to successfully promote Moore Packaging Corp.
- Schedule regular customer facing meetings, to increase Moore Packaging’s market share and maintain solid partnerships to gain new contracts while continuously selling Moore Packaging’s value proposition.
- Work with Client Service Representative(s) to facilitate order flow and problem solve to ensure order fulfillment based on company and customer targets;
- Work creatively and collaboratively with a design team using product knowledge to develop and sell design-based packaging solutions that meet the client’s business needs;
- Forecast and analyze sales data/account metrics.
- Effectively manage sales cycle from contact to close
- Provide weekly status reports on sales prospects and leads.
- Complete the AICC Packaging University within the first year of your employment.
- **About Moore Packaging**:_

We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound.

We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive environment where each employee is valued.

This is not a space of hierarchies. It is a space where we share insights, solve puzzles, and work together to develop the perfect solution for our clients. A place for dreamers, thinkers, team players, and doers. This is Moore Packaging.
- **The Moore Difference is**_** ** the way we do things around here.

It consists of our five core values that set the expectation for who we are and how we should act to ensure that we are a great place to work and do business with.
- One Co

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