Manager, Partnerships

2 weeks ago


Toronto, Canada Plusgrade Inc. Full time

Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 250+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences. ABOUT THE ROLE As the Manager for the Partnerships team you will be responsible for financial and relationship goals. You are responsive to the needs of our partners and accountable for developing and growing our partnerships over time. You will actively support product launches, initiate marketing campaigns and play a key role in driving the sales process. With a positive customer orientation you will help our team achieve annual revenue targets. The Manager of Partnerships will be organized, collaborative, prioritize well, and have strong experience in loyalty, e-commerce or advertising. WHAT YOU WILL BE DOING Reporting to the Senior Manager, Partnerships, the Manager, Partnerships will be responsible for: Working with our partners to establish annual financial targets and design plans for exceeding them Assisting in the execution of marketing campaigns across all products and become the partners’ “trusted advisor” Working closely with internal teams across the organization to continuously inform and evolve partner strategic plans in accordance with corporate goals Proactively managing a pipeline of new product opportunities that strategically align with the objectives of our partners Coordinating and leading status calls with large key partners to review key milestones, active projects, new business opportunities and outstanding issues Preparing partner reports and presentations that summarize historical performance, draw out insights and inform future planning Collaborating with both Marketing and other departments (Business Development, Relationship Management, Product, IT Development) in order to influence, enhance and communicate product launches, marketing campaigns and new Partner opportunities while ensuring alignment with business objectives. Some limited travel may be required YOU ARE SOMEONE WITH Excellent communication (written and oral) and presentation skills Proven ability to cross-sell and up-sell new opportunities Ability to manage multiple high priority tasks in a fast-paced environment Strong project management, group (cross-functional) collaboration, attention-to-detail, organizational skills and ability to be self-reliant and driven to achieve goals Excellent analytical skills required to analyze data and provide insights Strong computer skills including MS Office Suite (particularly Excel and PowerPoint) Minimum 3 years of account management experience Post-Secondary degree or applicable work experience Loyalty experience is preferred WHAT YOU’LL LOVE ABOUT US RRSP/401(k) Matching Comprehensive Health Plans Unlimited Vacation/PTO ✈️ Travel Experience Credit


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