Clinic Manager

1 week ago

Victoria, Canada Passion Dental Group Full time
*Join Our Academy Dental Team as the Clinic Manager (Term Contract 12-14 Months starting in the New Year)*
_Victoria, BC_

Are you an organized, experienced professional looking to take on a leadership role? Academy Dental is seeking a dedicated Clinic Manager to join our vibrant, close-knit team If you have a strong background in dental office management, exceptional communication skills, and a passion for delivering high-quality patient care, we’d love to hear from you.

*About Us:* Academy Dental is nestled in a *charming historic home* in beautiful *Victoria, BC*. Our clinic combines a welcoming atmosphere with *state-of-the-art dental equipment*, advanced oral care methods, and modern sterilization systems. Our team has been working together for years, creating a workplace culture that emphasizes collaboration and exceptional *patient care*.

*Key Responsibilities:*
* Establish and manage internal office protocols and procedures to ensure overall office efficiency.
* Hire, train, and develop new office staff to meet patients’ needs and uphold the clinic’s standards.
* Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics.
* Create, implement, and manage an effective office budget.
* Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance.
* Deliver individual and team leadership to ensure all office employees provide outstanding client service.
* Greet patients professionally and cheerfully, creating a welcoming atmosphere.
* Schedule appointments and organize the clinic schedule to optimize workflow.
* Answer and appropriately route phone calls, addressing inquiries promptly and professionally.
* Utilize experience in internal and external marketing to enhance clinic visibility and community engagement.
* Train staff on the use of Cleardent software (training provided) and manage Recall Max systems.
* Perform other office administration duties as required.
* Uphold and protect the culture at both clinics, fostering a positive and engaging work environment.

*Position Requirements:*
* At least 5 years of dental clinic setting experience, and at least 1 year of leadership.
* Working knowledge of dental billing and insurance protocols.
* Proficient computer skills, including knowledge of Microsoft Office.
* Strong verbal and written communication skills.
* Solid problem-solving abilities and attention to detail.
* Friendly, professional demeanor with excellent interpersonal skills.
* Ability to multi-task effectively, working independently and as part of a dynamic team.

Job Types: Full-time, Fixed term contract
Contract length: 12-14 months

Pay: $36.00-$42.00 per hour

Benefits:
* Dental care
* Extended health care
* On-site parking
* Wellness program
Schedule:
* Monday to Friday

Experience:
* Leadership: 1 year (required)
* Dental office: 5 years (required)

Work Location: In person

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