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Systems Technician, Audiovisual Event Support

3 months ago

Ottawa, Canada House of Commons of Canada Chambre des communes du Canada Full time

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you


Job Description

The House of Commons Digital Service and Real Property team is currently looking to staff the Systems Technician, Audiovisual Event Support position.


Join our team as a Systems Technician for Audiovisual Event Support You will be at the forefront of designing, installing, maintaining, upgrading, and operating multimedia systems such as audio, video, videoconference, control, and other multimedia components. Your role will be pivotal in integrating new technology and equipment into our digital media infrastructure, ensuring they remain state-of-the-art. As a Systems Technician for Audiovisual Event Support, you will provide technical support, diagnosing and implementing solutions to keep systems operational. Your expertise will extend to analyzing and repairing deficient or defective systems and supporting new techniques and procedures. You'll play a crucial role in producing technical documentation, offering guidance to clients, and ensuring the highest quality standards for maintenance and repair activities.


As part of this position, you must be willing to work onsite five days a week, weekends, shift work, early morning, daytime, and late evening shifts, and potentially be on call/overtime on short notice.


Top Reasons to Join the Digital Media and Connected Systems Team

This is an opportunity to be a part of an innovative and dynamic team that is responsible to deliver quality multimedia content for Members of Parliament, HoC Administration, and the Canadian public. If you are truly passionate about working with cutting edge technology and having a role in broadcasting Canadian democracy, this is the job for you.


  • Training and development opportunities.
  • Work-life balance /35-hour workweek
  • 4 weeks’ vacation (minimum)


Qualifications

Education :

  • Completion of trade school, college or university degree or diploma in a field related to audio-visual production, technical production, media arts and technology, electrical engineering, electronics or an acceptable combination of education, technical training, and experience.


Experience :

  • Minimum of 4 years of experience in technical support and problem solving for a wide range of equipment and systems (live events, audio/video, broadcasting, webcasting, videoconferencing and simultaneous interpretation), including finding solutions to technical problems;
  • Experience in the design, testing and implementation of systems and equipment to respond to unique client requirements and event support parameters;
  • Experience assisting with the management of small- to medium-sized projects; helping to define requirements; designing, documenting, testing, creating and implementing technical solutions and systems;
  • Experience with high profile client relations and effective handling of service requests and technical issues.


Assets :

  • Knowledge of various technical equipment (live events, audio/video, broadcasting, webcasting, videoconferencing and simultaneous interpretation);
  • Knowledge of the principles of electronics;
  • Knowledge of how to install equipment racks: reading plans and technical diagrams cable and electrical systems management;
  • Experience and/or training in Crestron, AMX, QSC, Extron, Media Matrix, Evertz, Televic and Bosch programming systems;
  • Knowledge of the principles of network computing (types of routers and switches, basic IP, MAC).


Additional Information

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at


Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is AAA. Consideration may be given to candidates with other linguistic profiles.


We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.


Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.


This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.


Learn more about us Visit Ourcommons.ca .


To learn about our hiring process, visit Eligibility and Selection .