Systems Technician

6 months ago

Ottawa, Canada Parliament of Canada Full time
Job Description

The Digital Services and Real Property is currently looking to staff Systems Technician for Digital Media and Connected Systems team. 

Digital Services and Real Property operate in a product-centric environment. The Systems Technician works as part of a collaborative team dedicated to maintaining, enhancing and or installing multimedia systems and technologies, including video, audio, security, controls, and other systems. In addition, this position provides Tier 1 and Tier 2 client support for the installation, maintenance and urgent problem-solving of systems.

Top Reasons to Join the Digital Media and Connected Systems Team

As part of Digital Services and Real Property, the Digital Media and Connected Systems team provides value by enabling our security partners to deliver their digital and business services to provide a safe and secure physical environment for Members of Parliament, administrative staff, and visitors to the Parliament of Canada. Working closely with Senate, House of Commons’ Sergeant at Arms and the Parliamentary Protective Services branch we implement, maintain and support best in class building and security solutions. We are responsible for implementing and contributing to large renovation of heritage sites. The connected systems team is made up of 35 dynamic and dedicated team of support, delivery, and verification resources. We are looking for energetic, passionate, committed and result oriented team players that are excited to be a part of protecting our Canadian democracy. This is your opportunity to work at the heart of democracy where history is made, and gain valuable experience in a welcoming, bilingual, and inclusive environment.

Training and development opportunities Work-life balance  4 weeks vacation  35-hour work week with flexible short week options

In order to ensure seamless delivery of services and operations, Digital Services and Real Property operates under a 24 7 support model. Depending on the support required, some work activities related to this role may require working irregular hours, overtime or providing on-call support to meet operational requirements.

Qualifications

Education:   

A post secondary degree or diploma in Engineering Technician or related field or an acceptable combination of education and or relevant experience and training. 

Experience:

Minimum of two (2) years of experience in technical support and problem solving for a wide range of EISS (Enterprise Integrated Security Systems) equipment and systems, including finding solutions to technical problems;  Experience in the design, testing and implementation of systems and equipment to respond to unique client requirements and event support parameters;  Experience assisting with the management of small- to medium-sized projects; helping to define requirements; designing, documenting, testing, creating and implementing technical solutions and systems;  Experience with high level client relations and effective handling of service requests and technical issues. 

Assets:

Knowledge of various technical equipment (Intrusion, Access Control, Video Surveillance, Physical Barriers, Intercoms & Communication devices, Cabling);  Knowledge of the principles of electronics;  Knowledge of how to assemble equipment racks: reading plans and technical diagrams, and thermal, cable and electrical systems management;  Experience and/or training in programming systems; Lenel, Genetec, Milestone, TRAKA, Bosch, Jupiter, Raritan; Knowledge of the principles of network computing (types of routers and switches, basic IP, MAC). 

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