Decision Support Specialist

3 weeks ago

Ontario, Canada St. Mary's General Hospital Full time

Position: Decision Support Specialist

Description: Permanent Full Time (Remote with Potential for Hybrid)


St. Mary’s General Hospital’s renewed vision of ‘Inspiring excellence. Healthier Together’ lays out a plan for growth, and innovation that will keep pace with the community and region that it serves. It also reflects our strong culture and values of compassion, respect, inclusion, integrity, collaboration and innovation that we bring to each interaction with patients and each other within the hospital and extends that commitment to how we will work with our partners across the health system. When you join St. Mary’s, your contribution will make a positive impact to the quality of life for patients and families. You will contribute to our mission: To continue the healing ministry of Christ, consistent with our Catholic traditions and values.


New employees must provide documentation/proof of full COVID-19 vaccination status, a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St. Mary’s General Hospital. Staff will require clearance from Employee Health before they are able to begin any position within SMGH.


Position Summary:

Reporting to the Manager of Decision Support and Business Intelligence, the Decision Support Specialist (Inpatient) is responsible for supporting the analytics needs of the Inpatient (Medicine, Surgery, Combined Med/Surg) departments. The Decision Support Specialist provides expert analytics, interpretation, and recommendations to improve clinical, statistical, and financial results to internal and external clinical and non-clinical leaders. A highly skilled, evidence driven individual with exceptional analytical and communication skills and a demonstrated commitment to advancing business intelligence to enhance decision making will excel in this position.


This position will primarily be remote with occasional in-person workdays as required.


Position Requirements:

  • Candidate must reside in Ontario
  • Bachelor’s degree in Data Science, Health Informatics, or a related field.
  • Minimum three (3) to five (5) years of related progressive experience in a health care environment.
  • Experience with Microsoft Power BI
  • Proficient with SQL
  • Demonstrated proficiency in quantitative and statistical analysis.
  • Demonstrated effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders, Ministry representatives and various other internal/external client groups.
  • Advanced knowledge of MOHLTC Reporting and MIS Guidelines.
  • Advanced knowledge of HSFR, HBAM, and QBP
  • Sound organizational, time-management, and planning skills with the ability to multi-task and meet conflicting deadlines.


Preferred Qualifications:

  • Experience with Oracle Cerner EMR
  • Master's Degree in related field


Position Responsibilities:

  • Extract, analyze, and synthesize data from disparate systems including IntelliHealth, Oracle Cerner, CIHI, and IDS
  • Report findings and data-driven recommendations to stakeholders in an accessible way to support decision-making
  • Collaborate with clinical teams to understand SMGH operations and systems
  • Delve into data to identify discrepancies, patterns, and trends
  • Work with leadership and internal teams to implement, evaluate, and monitor improvements
  • Profiling datasets to ensure high quality, accurate data for internal and external reporting
  • Prioritize deliverables according to SMGH’s goals and strategic priorities
  • Define and analyze performance metrics and report to stakeholders on a regular basis
  • Perform cross‐functional and/or other duties consistent with the job classification, as assigned or requested.
  • Work in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies, and contraventions of the Act, in a timely manner.
  • Abide by all SMGH policies and procedures, (i.e., Occupational Health & Safety Act, Public Hospitals Act,) position obligations, and perform work duties in accordance with SMGH’s Code of Conduct.
  • Other duties as assigned.


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