Inside Sales Specialist

3 weeks ago

Ontario, Canada Demers Ambulances Full time

Our mission is to make life better, one vehicle and relationship at a time


We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.

For 60 years, our family roots, our sense of innovation, and our human values ​​have contributed to the development and manufacture of ambulance vehicles that help our customers save lives. In recent years, Demers, Ambulance Manufacturer, headquartered in Beloeil, has joined forces with specialized vehicle manufacturers 'Crestline Coach,' 'Braun Industries,' and 'Medix Specialty Vehicles.' Combining 120 years of expertise in ambulance manufacturing, with facilities in 12 locations across Canada and the United States and employing just over 1000 people, we are the largest ambulance manufacturer in Canada and the second largest in North America


OPPORTUNITY: INSIDE SALES SPECIALIST


Workplace: The position can be occupied from our Beloeil office, or remotely from Ontario, given the link with our customers


Reporting to the Vice President of Sales & Marketing, the Inside Sales Specialist will be instrumental in fostering revenue expansion by executing proactive sales strategies and delivering outstanding customer service. Collaborating closely with the sales team, this position entails identifying and assessing leads, actively engaging with prospects, facilitating quote and bid processes, and finalizing sales transactions as required.


Summary of Internal Sales Specialist Responsibilities:


  • Research, identify and qualify potential prospects through various channels.
  • Collaborate with Marketing teams and Regional Sales Managers to develop targeted outreach strategies and campaigns.
  • Prepare preliminary quotations using all relevant marketing and quoting tools.
  • With Regional Sales Managers, follow up on offers with customers, taking into account expiry dates.
  • In collaboration with Sales Administration, ensure that all order documentation is accurate and submitted on time.
  • Ensure that all deposit invoices are complete and sent to customers in a timely manner following receipt of purchase orders.
  • Assist in the collection of vehicle deposits and payments, where applicable.
  • Once orders have been reviewed and confirmed, continue to monitor and provide customers with regular updates on the status of orders and deliveries.
  • Act as a point of contact for existing customers, responding to inquiries and providing necessary assistance to customers and Regional Sales Managers.
  • Provide feedback to sales and marketing teams regarding customer needs, market knowledge and product improvement.


Required Skills for the Inside Sales Specialist Position:


  • Bachelor's degree in business, marketing or related field preferred
  • Experience in an inside sales position or similar function, preferably in a B2B environment.
  • Experience in selling to municipal and government customers is essential.
  • Experience in processing and submitting municipal tenders is required.
  • Experience working in “made-to-order” manufacturing sectors is an asset.
  • Experience working with customer relationship management tools, quotation configuration systems is an asset.
  • Proficiency in Microsoft Office Suite (Outlook, Excel and Word).
  • English written and spoken is essential,
  • Excellent communication and interpersonal skills, with the ability to build relationships and influence decision-makers.
  • Ability to work independently and collaborate effectively as part of a team.
  • Attention to detail and low error rate in work performed.
  • Ability to manage multiple activities in parallel, prioritize and meet tight deadlines.


Benefits of Joining Our Team as an Inside Sales Specialist:


  • Group insurance including coverage for medical care, dental care, and wage insurance paid at 50% by Demers Ambulances.
  • Flexible working hours.
  • A registered retirement savings plan in which Demers Ambulance participates.
  • An Employee Assistance Program for you and your family.
  • A Telehealth Program for you and your family.
  • On-site blood draws.
  • Corporate clothing.


Interested in this Inside Sales Specialist position? Contact Laurie via this website.

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